Overview

The following is the process on how to use SecureW2 on an Android device to connect to the Eduroam wifi.

You will need to connect to the USF Guest Network

MFA

To be able to successfully complete this process, you will need to have your MFA device nearby for approval after sign in.

Download the SecureW2 app from the Google Play Store. To do this select the Download button.
Once the Play Store has opened, select Install.
Once installed, select Open.
SecureW2 will begin to download the configuration.
Select Yes, App will configure and connect.
You will be asked to allow JoinNow MultiOS to access your device's location. It is recommended to select While using the app.
Select Next.
Enter your NetID@usf.edu account and select Next.
Enter your NetID Password and select Sign In.
Place a checkmark at Don't ask again for 60 days and then approve your log in through you MFA method.
Place a check at Don't show this again and select Yes.
Select Continue.
Select Next.
Select Allow.
Select Next.
You should receive a message that you have been enrolled successfully. Select Next.
Select Done.
Navigate to your phone's Wi-Fi to check to see if it connected automatically. If it did not, at this time, select eduroam. Once it is connected successfully, you will see Connected via JoinNow MultiOS.

Eduroam Connection Failure

If the above steps fail to connect the device to Eduroam, you can attempt to connect by selecting Eduroam from the wifi options and enter your full USF email address (NetID@usf.edu) as the username and NetID password.

Some Android devices require addition changes to the setting in order to connect. These changes vary depending on the device.

Please note by using this method, if your NetID password is reset, you will need to reconnect to Eduroam again.

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If you are unable to solve your issue with this knowledge base article, please contact the USF IT Service Desk by using Chat at itchat.usf.edu, calling (813) 974-HELP (4357) or emailing help@usf.edu.

If you find any errors or omissions in any knowledge base article, please contact and inform the USF IT Service Desk by calling (813) 974-HELP (4357) or emailing help@usf.edu.

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