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Report Elements Glossary Table

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Report : Intelligent Communication

Tab 1: Intelligent Communication

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The table below lists all the elements used in the Reports. 

 

 

advisor
Element

Source

(System->Table->Column)

DescriptionFrequency of Update

College

Anchor
College
College

appiandb.AS_unitBookingTreeLogic->levelOneDescCollege served by advisorDaily

Department

Anchor
Department
Department

appiandb.AS_unitBookingTreeLogic->levelTwoDescDepartment served by advisor Daily

Select Date

Anchor
Select Date
Select Date

appiandb.AS_appointment->startDateTime range of appointmentsDaily

Daily Appointment Capacity

Anchor
Daily Appointment Capacity
Daily Appointment Capacity

Calculated
Upper limit is hard coded to 200
Target/capacity of number of appointments per day set by department/collegeDaily

Advisor Name

Anchor
Advisor Name
Advisor Name

[SID].[dbo].[FIF_SGRADVR] →Adviser_LAST_NAME, Adviser_FIRST_NAME Name of advisorDaily

Future Appointments

Anchor
Future Appointments
Future Appointments

CalculatedNumber of future appointments by dayDaily

Total Future Appointments

Anchor
Total Future Appointments
Total Future Appointments

CalculatedTotal number of future appointmentsDaily

Average Future Appointments

Anchor
Average Future Appointments
Average Future Appointments

CalculatedAverageDaily

Future Daily Appointment Capacity

Anchor
Future Daily Appointment Capacity
Future Daily Appointment Capacity

CalculatedOperating Capacity(Future)Daily

Appointments by Day of Week

Anchor
Future Daily Appointment Capacity
Future Daily Appointment Capacity

CalculatedNumber of appointments per dayDaily

Appointments by Hour

Anchor
Appointments by Hour
Appointments by Hour

Calculated

appiandb.AS_appointment ->startDateTime

Number of appointments every hour of the dayDaily

Total Appointments

Anchor
Appointments by Hour
Appointments by Hour

CalculatedTotal appoinmtments (Historic)Daily

Average Appointments

Anchor
Average Appointments
Average Appointments

CalculatedAverage appointments/day (Historic)Daily

Daily Appointment Capacity All

Anchor
Daily Appointment Capacity All
Daily Appointment Capacity All

CalculatedOperating Capacity(historically)Daily

Contact Method

Anchor
Contact Method
Contact Method

appiandb.AS_appointment ->formatRefId in (2,3,4,5)Method used to set up the appointmentDaily

Appointment Status

Anchor
Appointment Status
Appointment Status

appiandb.AS_appointment ->statusId in (18,19,25,26,28,29)Status of the appointmentDaily

Appointments by Outcome

Anchor
Appointments by Outcome
Appointments by Outcome

appiandb.AS_appointment ->outcomeRefId in (20,21,22,23,24)Outcomes of appointmentsDaily

Advisor Appointments

Anchor
Advisor Appointments
Advisor Appointments

appiandb.AS_appointment ->appointmentid

Calculated

Number of appts for selected advisor in comparison to avg of all advisors appointmentsDaily

Appts for Advisor

Anchor
Appts for Advisor
Appts for Advisor

appiandb.AS_appointment ->appointmentidTotal number of appointments for the advisorDaily

Anchor
Avg Appts for Advisor
Avg Appts for Advisor
Avg Appts for Advisor

Calculated

Number of Appts/Total number of Working days in the selected time period

Average number of appointments for the advisor per working day in the selected time periodDaily

Daily Appointment Capacity

Anchor
Daily Appointment Capacity
Daily Appointment Capacity

CalculatedOperating Capacity of
selected filtersDaily

All Appointments

Anchor
All Appointments
All Appointments

appiandb.AS_appointment ->appointmentidTotal number of appointments for all advisorsDaily

Average Appointments

Anchor
Average Appointments
Average Appointments

CalculatedAverage number of appointments for all advisors per working day  in the selected time periodDaily

Daily Appointment Capacity All

Anchor
Daily Appointment Capacity All
Daily Appointment Capacity All

CalculatedOperating Capacity of all advisorsDaily

Appointment Status

Anchor
Appointment Status
Appointment Status

appiandb.AS_appointment ->statusId in (18,19,25,26,28,29)

Appointment status of selected advisor in comparison to average appointment status of dept/college.

Advisor: Number of appointments for the advisor for a particular appointment status

Avg: Total Number of appointments for a particular appointment status/ Total number of advisors

Daily

Appointments by Outcome

Anchor
Appointments by Outcome
Appointments by Outcome

appiandb.AS_appointment ->outcomeRefId in (20,21,22,23,24)

Outcomes appointments of advisor in comparison to all other advisors

Advisor: Number of appointments for the advisor for a particular outcome

Avg: Total Number of appointments for a particular outcome/ Total number of advisors

Daily

Advisor Name

Anchor
Advisor Name
Advisor Name

[SID].[dbo].[FIF_SGRADVR] →Adviser_LAST_NAME, Adviser_FIRST_NAME Name of advisorDaily

Number of Appts

Anchor
Number of Appts
Number of Appts

appiandb.AS_appointment ->appointmentidNumber of appointments for the advisorDaily

Working days

Anchor
Working days
Working days

appiandb.AS_appointment ->startDateTimeNumber of days advisor had appointmentsDaily

Average Appointments

Anchor
Average Appointments
Average Appointments

Number of Appts/Total number of Working days in the selected time periodAverage appointments per working day for the advisorDaily

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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