Set-up your MFA at https://aka.ms/mfasetup - instructions are available below under "First time set-up". USF IT strongly recommends setting up multiple authentication types - such as text and authenticator app. This will help in case you lose your primary device and need a back-up. Please also ensure that you are using an up-to-date app/access method for your Email. This is the one of the most important steps you can take. Click below for a table of approved Email apps (clients) for your use.
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title | Approved Applications |
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Approved Email Apps Email program | Platform | Supported |
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Outlook Web Access | Web | Yes | Outlook 2016 and newer | Windows/MAC | Yes | Outlook 2013 and earlier | Windows/MAC | Unsupported - contact the Helpdesk for assistance | Outlook Mobile | iOS/Android (Mobile) | Yes | Built-in Mail | Newest 3 major iOS versions | Yes | Built-in Mail | Newest 3 major Android OS versions (with caveats depending on device manufacturer) | Only certain devices - we suggest using Outlook mobile | Mac mail | Newest 3 major MacOS versions | Yes | Thunderbird | All | No - Thunderbird version 77.0b1 or later will work, but is still not supported. |
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What does it look like?You will, depending on your preferred set-up option, receive a login prompt like the one below. FIRST TIME SET-UPFirst Time Set-UpSetting up MFA is self-service - meaning that you can set this up on your own. To begin, click the topics below or visit https://aka.ms/mfasetup
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title | Why implement this now? |
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| Everyone is working remotely - consequently USF IT has lost the ability to 'trust' that a computer has the appropriate virus protection, or other security settings. Multi-factor authentication dramatically improves the security of your account, compared to a traditional username and password combination. |
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title | I can't sync my email on my mobile phone. |
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| Make sure you are using a supported client from the table above. If you are using a supported client, please remove and re-add your Office 365 account to your mobile device. |
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