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Formal Non-Academic Grievance or Complaintis a written claim raised by a student alleging improper,unfair, or arbitrary action by a USF System department administrator and/or faculty or staff memberinvolving the application of a specific provision of a USF System regulation, policy or procedure. Theprocess below outlines this Formal Non-Academic Grievance Process.
Formal Non-Academic Grievance Process
The student must first attempt to informally address his/her complaint by discussing it with the person most directly involved with their complaint. If the complaint is not resolved, the student is encouraged to report his/her concern to the supervising course or clerkship director or faculty supervisor most closely associated with the concern. If this is not a viable option or the issue is not resolved, the student should report the complaint to the Associate Dean for Student Affairs, who may, depending on the type of grievance, immediately refer the student to the appropriate USF System office for intake. The student has the option to directly file a written report or grievance with the appropriate USF System office, or the Office of Student Rights & Responsibilities.
If the student does not consider the actions of the individual identified in his/her complaint in violation of published policies and/or the MCOM Office of Student Affairs or if any other USF System office receiving the complaint determines that the submitted materials does not constitute a grievance, the Associate Dean will render no formal action and will facilitate student contact with informal referral resources that may provide further student assistance.