MCOM is committed to sustaining a respectful learning environment free of discrimination, harassment and retribution as provided by Federal and State Statutes and University System Regulations and Policies. The substance of a student grievance or complaint determines if referral to the appropriate responsible office is required for equitable and fair resolve.
Informal Non-Academic Grievance or Complaint is a non-written claim by a student alleging improper, unfair, or arbitrary treatment by a USF System department administrator and/or faculty or staff member or an attempt to seek guidance on how to find the appropriate office or person to assist in informally resolving a complaint. Grievances should be directed to the Associate Dean for Student Affairs. It is recommended that the student first attempt to address their complaint by discussing it with the person most directly involved with their complaint such as the course or clerkship director or other supervising faculty member. If the student chooses to contact the MCOM Office of Student Affairs, the student may be immediately directed to the appropriate USF System office for intake and further review (e.g., Office of Student and Resident Professional Development; USF Systems Office of Student Rights and Responsibilities – SRRS; USF Systems Office of Diversity, Inclusion and Equal Opportunity – DIEO).
If the informal complaint is not resolved, the student may initiate a formal non-academic grievance as set forth below.
Formal Non-Academic Grievance or Complaint is a written claim raised by a student alleging improper, unfair, or arbitrary action by a USF System department administrator and/or faculty or staff member involving the application of a specific provision of a USF System regulation, policy or procedure. The process below outlines this Formal Non-Academic Grievance Process.
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