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During medical school, development of professionalism is monitored by both faculty and students. Faculty and students can report professionalism concerns or outstanding professional behaviors confidentially using this form: Professional Behavior Report.
Anyone seeking to report discuss concerns regarding lapses in professionalism unprofessional behaviors may alternatively contact any of the following:
Kira Zwygart, MD, Associate Dean for Student Affairs (813-974-2068)
Melissa Brannen, MD, Assistant Dean for Student Affairs, USF-Lehigh Valley (610-402-2563)
Bryan Bognar, MD, Vice Dean for Educational Affairs (813-974-7131)
Robert Barraco, MD, Associate Dean for Educational Affairs USF-Lehigh Valley (610-402-2563)
Cuc Mai, MD, Associate Dean and DIO, Graduate Medical Education (813-974-4478)
Deborah DeWaay, MD, Associate Dean for Undergraduate Medical Education (813-974-7131)
In conferring the MD degree, the University of South Florida certifies that the student is competent to undertake a career as a Doctor of Medicine under supervised practice. The MD degree also certifies that, in addition to competency in medical knowledge and skills, the graduate possesses those personal traits and behaviors essential to the profession of medicine as judged by the faculty, residents and the student’s peers.
Professionalism – Graduates will be able to demonstrate the following attributes
Value Anchor | Behavior | Example |
Responsibility and Accountability | Comes on time and is prepared | |
Informs others that he/she will be unable to attend | Informs faculty of intended absence from a mandatory meeting/class or clinical assignment well in advance so that consequences of absence can be addressed. Students should reference appropriate preclerkship and clerkship guidelines. Emergency absences are reported the same day. | |
Assures continuity of patient care when absent | Arranges for coverage and discusses patients prior to leaving clinic/floor at the end of shift or rotation. | |
Completes assignments, documentation responsibilities on time | Submits all assignments when due. Completes charting on patients in a timely manner. | |
Complies with rules/procedures | Follows directions, rules and procedures; asks for clarification when needed
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Shares workload appropriately and takes on additional responsibilities when appropriate to help the team | Does equal share of work in a group project. Accepts or volunteers for reasonable share of absent member’s duties/work when a team/group member is absent. | |
Responds to communications in a timely manner | Answers emails (<24hrs), pages(immediately), and returns phone calls (as appropriate to situation) promptly. | |
Acknowledges and accepts consequences of action | Acknowledges mistakes and accepts correction or action taken to remediate. | |
Self-Assessment/ Improvement | Accepts and modifies behavior in response to constructive feedback in an appropriate manner | Listens to feedback without being defensive, asks questions to clarify expectations, seeks examples of how to modify performance and constructs an action plan to address areas needing improvement. |
Acknowledges limitations of knowledge, authority and ability | Performs procedures only under direct supervision. | |
Shows the appropriate level of self confidence | Presents in class or rounds with clarity and consistency. Acknowledges gaps in knowledge. Asks questions to help consolidate knowledge and skills. Is not arrogant or withdrawn. | |
Asks appropriate questions | Asks questions relevant to the learning activity or case. Inquiries about appropriate reference sources for furthering learning. | |
Consistently goes beyond the minimum in seeking knowledge and professional expertise | Demonstrates reading about topics or cases beyond the assigned tasks. Demonstrates curiosity about clinical topics and identifies topics for further learning. | |
Balances availability to others with care for one’s self | Attends to own needs for nutrition, sleep and exercise without compromising care of patients. Acknowledges level of personal stress and acknowledges when help is needed. Asks appropriate people for assistance. Counseling number here? | |
Provides leadership or participates in outreach to the community | Volunteers to help run and staff community and international health programs. Organizes others and helps teach wellness in the community. | |
Ethical Behavior | Attributes ideas appropriately | Avoids plagiarism; acknowledges and attributes ideas of peers and others. |
Demonstrates honesty and integrity | Does not seek answers to exam questions during testing administration; does not communicate exam answers to subsequent examinees; documents authentically when providing patient care; does not copy previous work. Adheres to examination honor code during test administrations. | |
Recognizes potential ethical dilemmas | Demonstrates awareness of potential sources of conflict between patients, providers and team members. Demonstrates awareness of conflicts of interest in the practice of medicine. | |
Appropriate Interactions with Others | Demonstrates courtesy, politeness and patience | Listens actively and attentively to patients, families, co-workers and responds appropriately. |
Maintains appropriate boundaries | Does not offer gifts or services to faculty in order to receive special consideration in the future.
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Maintains appropriate appearance and demeanor | Good grooming/hygiene; appropriate and clean dress. | |
Respects diversity | Asks about cultural background and acknowledges how these may impact health care. | |
Considers other’s point of view | Listens to others, asks questions to clarify differences of opinion; is not dogmatic, insistent or rude. | |
Demonstrates insight into the impact of their communication & behavior on others | Acknowledges own non-verbal and verbal comments that may signal boredom or disrespect to patients, families or other team members. | |
Patient-Centered Care | Develops rapport with patients | Uses open ended questions, obtains patient’s “story” of the illness, establishes trust with patient. |
Incorporates patient’s views on health and illness into care | Collaborates with patient and inquires as to patient preference for care. | |
Demonstrates compassion toward patients | Being empathetic to better understand what patients are going through. Getting to know patients to better understand their needs. Giving patients someone to talk to, which is especially important for patients who don't have family or friends to lean on. | |
Advocates for the patient | Gets appropriate individuals involved in patient’s care, makes efforts to have team work together for patient’s best interests and follows patient’s progress. |
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- Always protect patient privacy. Never reveal any patient health information that could identify the patient.
- Always abide by all MCOM HIPAA requirements. 2. Know and follow university guidelines from the Office of Rights and Responsibilities and Responsible Computing.
- When discussing MCOM, or matters related to the college, students must make it clear that they are not speaking on behalf of MCOM. If students publish content to any website outside of MCOM and it involves work done or subjects associated with MCOM, use a disclaimer such as: "The views expressed on this blog; website are my own and do not reflect the views of the University of South Florida Morsani College of Medicine."
- Students are personally responsible for content that they publish. Be aware that content published on blogs, wikis, social networks or any other form of user-generated media will be public and often cannot be edited or removed.
- Use a personal (non-USF) e-mail email address for social media participation. Do not use a USF email address as a means of identification for social media participation.
- Respect copyright and fair use laws, including materials owned by USF and MCOM.
- Do not disclose confidential or proprietary information. Do not disclose information related to MCOM that is not public. If you are uncertain whether information is confidential or proprietary, ask for guidance.
- Perception is reality. If identifying as an MCOM student, ensure the profile and related content is consistent with expected behaviors. In social media, the lines between public and private, personal and professional are can be blurred. By identifying as associated with the college, perceptions are created about MCOM and the student with colleagues and others. If students choose to identify an association with MCOM, be sure that all content is consistent with the college’s values and professional standards.
- Contact the MCOM Office of Student Affairs or USF Health Office of Communications and Marketing if there are any questions or uncertainty about the application of these guidelines to social media activities.
- Faculty or staff who have a scheduling, teaching or evaluation relationship with students should not be asked to join a social media site(s).
- Be aware that students must always maintain a professional demeanor, even when off duty.
The American Medical Student Association has also published useful guidance on the appropriate use of social media which can be found here HERE.
HIPAA EDUCATION AND COMPLIANCE
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