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Once edits are submitted, the workflow is as follows:
- Confluence Editor edits page and publish page(s)
- Confluence Editor submits page for publishing approval
- Automated Page Approval request emailed to Approver
- A JIRA Service Desk ticket is created by an Approver, signaling confirmation of publishing request
- Page is Approved or Rejected and the JIRA ticket updated
- T&D PO notifies Confluence Editor of page status through the Jira ticket
- This process continues till the page is approved and published
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NOTE: Each submission results in a ticket. Users should wait until all edits are completed before submitting for approval (insert link to end-user documentation). |
Section Edit/Service Request Workflow
A Confluence Editor would use the Service Request Workflow when the edits are equal to overhauled or new pages (2 or more)
The workflow is as follows:
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Publishing Timeline
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