Go through all emails in AAUDE Support In Box Create a Jira epic for each new request. Project plan: https://usfjira.atlassian.net/jira/plans/87/scenarios/92/timeline?vid=366 Create issue on the ODSAIS project with the AAUDE component. Fill out the Start date field with the date that request/email was received. Add all the details received with the request on the Description field. If known from the request information, add Due date, otherwise this will need to be added when the issue is triaged by the core team. Add the AD-Hoc component for a one time requests. Add the Recurring component, for recurring issues.
When issue is triaged by the core team, change issue status to: Ready. When a team member is actively working on the issue, move to Analysis or Development, as required. If the core team decides that the request will not be completed, move the issue to Done and add the NOT DOING component.
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