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Overview 

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Overview

Palo Alto GlobalProtect is USF's virtual private network that is used for secure connections to on-campus resources. This guide will

get you started on installing and launching 

assist with the installation and launching of Palo Alto GlobalProtect for Windows and macOS.

Note

To run GlobalProtect app 5.0, Windows endpoints require Visual C++ Redistributables 12.0.3 for Visual Studio 2013. If you have not already installed any redistributable packages on your endpoint, the GlobalProtect app installs Visual C++ Redistributables 12.0.3 automatically. If you have already installed Visual C++ Redistributables 12.0.2 or an earlier release, you must either uninstall the existing redistributable packages from your endpoint or upgrade to Visual C++ Redistributables 12.0.3 prior to installing the GlobalProtect app.

Installing Palo Alto GlobalProtect to your computer

  • Launch a web browser 
    • Go to the following URL:



    Info
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    Excerpt


    Warning

    When logging into GlobalProtect, you will be required to verify your connection using MFA.  You must have your MFA Sign-In Method set to Microsoft Authenticator - notification or Phone - call. To check or change your default method, follow the instructions here: How do I change my default sign in method.

    Downloading GlobalProtect

    1. Click https://vpn.usf.edu

    2. Enter
    your
    1. your NetID
    and Password

    Click Log In button
    The download page should appear (pictured below)

    Image Removed
    (Click image to enlarge)

    Note

    If your system administrator has enabled GlobalProtect Clientless VPN access, the applications page opens after you log in to the portal (instead of the app download page). Select GlobalProtect Agent to open the download page.

    Select a download package compatible with your computer
    1.  and Password and select LOG IN.
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    2. Select the download option for your computer's operating system. 
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      Note
      titleWindows
      If you are not sure whether the operating system is 32-bit or 64-bit, ask your system administrator before you proceed. 


    Installing GlobalProtect

    Windows

    1. Open the downloaded file names GlobalProtect.msi.
    Click 

    2. Select Next in the GlobalProtect Setup Wizard
    Click Next
    1. .
      Image Added

    2. Select Next to accept the default installation folder (C:\Program Files\Palo
    Alto Networks
    1. Alto Networks\GlobalProtect), or
    click Browse
    1. select Browse to select a new location.
    Click
    1. Image Added

    2. Select Next
    to
    1.  to confirm the installation.
      Image Added

    2. Select Close once the installation is complete.
      Image Added

    Mac

    1. Open the downloaded file named GlobalProtect.pkg.

    2. Select Continue in the GlobalProtect Setup Wizard.
      Image Added

    3. Make sure that GlobalProtect is check-marked and select Continue.
      Image Added

    4. Select Install to begin.
      Image Added

    5. Enter your Mac's password and select Install Software.
      Image Added

    6. Select Close once the
    wizard after installation
    1.  installation is complete.
      Image Added

    Back to top

    Launching

    Palo Alto GlobalProtect

    and Logging into GlobalProtect

    Windows

    1. Click on the carrot in the
    carrot
    1. taskbar located in the
    taskbar (pictured below)
    Image Removed
    (Click image to enlarge)
  • Click the globe icon (pictured above)
    The Palo Alto GlobalProtect status panel will     open
    • Type 
    1. lower right of the toolbar.
      Image Added

    2. Select the globe icon.
      Image Added

    3. Enter vpn.usf.edu 
    (pictured below)
    Image Removed
    (Click image to enlarge)
  • Click the Connect button
  • Enter your NetID and Password (pictured below)
    Image Removed
    (Click image to enlarge)
  • Click the Sign In button

    • Back to top

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    1. and select Connect.
      Image Added

    2. Enter your NetID and Password and select Connect.
      Image Added

    Mac

    1. Click on the globe icon in the top right of the toolbar.
      Image Added

    2. Enter vpn.usf.edu and select Connect.
      Image Added

    3. Enter your NetID and Password and select Sign In.
      Image Added


    Back to top