Anchor
Topic4 Topic4

Finding your USF computer's name

You will need to know the USF computer’s name in order to be able to remote into it from another location.

        Windows 10/11

1. Go to Settings
2. Select System
3. In the left column, select About
4. In the right panel, the computer name will be listed as Device Name

Anchor
Topic5 Topic5

Connecting from a Remote Computer

Windows

1. Go to http://usfweb.usf.edu/remote/ 
2. Login with your NetID@usf.edu and password 
   
3. Enter the computer name or IP address you wish to connect to (pictured below)
   
   
4. Choose your remote desktop size
   
5. Click the Find Computer button
   RDG will go through a series of checks (computer is found, awake, and connection is solid) and display the results to you
6. Click the Connect button
   RDG will download a ‘USFRemoteAccess.rdp’ file

7. Execute USFRemoteAccess.rdp file  

   Tip
   Security window popped up? Click Connect

   
   

8. Log in with your credentials 
   You are logging into your destination computer
   
   

   Note
   If remoting into a new, recently deployed device, you must log in using AzureAD\<Netid>@usf.edu for your user name. Note: Make sure you replace <NetID> with your NetID

   
   

Once you have completed this process, you will have a window to your destination computer and may use it as if you were sitting in front of it. When you are finished, you can simply log out of your remote computer and the window will close. 

Back to top

Anchor
Topic7 Topic7

Mac

1. Launch the App Store 
2. Search for the Microsoft Remote Desktop
   
3. Click on Microsoft Remote Desktop
4. Enter your credentials for your Apple account

5. Anchor
   Step5 Step5

   Launch Microsoft Remote Desktop
6. Click on New in the upper left
7. Choose Add gateway from the Gateway drop down menu (pictured below)
   
8. Click on the Plus sign to add a gateway:
9. Fill out the following fields (Pictured below)
   
   1. Gateway Name = USF

   2. Server = rdg.usf.edu

   3. User name = Your USF email or for newly deployed machines, you must log in using AzureAD\<Netid>@usf.edu for your user name.

      Note: Make sure you replace <NetID> with your NetID
   4. Password = Your NetID password
   
10. Close the Preferences screen
11. Choose USF from the Gateway drop down menu 
12. Enter your email address and password under Credentials
13. Enter your computer name in the PC Name field
14. Close out of the Edit Remote Desktops screen
15. Click on USF under My Desktops (pictured below)
    
16. Click on Continue
    You will be connected

Back to top

Anchor
Topic8 Topic8

iPad

1. Tap on the App Store 
2. Search Microsoft Remote Desktop
3. Tap on Get 
4. Tap on Install 

5. Anchor
   OpenApp OpenApp

   Open the Microsoft Remote Desktop app
6. Tap the Plus sign (pictured below)
   
7. Tap Desktop
8. Tap PC Name
9. Enter your computer's name (pictured below)
   
10. Tap Done
11. Tap the panel on the Remote Desktop main menu

12. Enter the credential you use on your machine

    Tip
    Tapping the controls at the top will allow you to zoom, switch between mouse, pointer, and touch functionality, bring up a keyboard, etc

    
    

Back to top