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Intelligent Communication Reports

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The report on this tab lists all students in a table format with the Report Elements shown below. You can change the results by selecting filters in the Filter Panel, and you can sort by selecting a column label in the Header row of the table.

Filters 

Campus

College

Department

Appointments Outcome

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Appointment Outcome

Appointment Status

Appointment Date

Student Campus

Student College

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  • Currently Enrolled Students With No Appointments: Students on this table do not have a record of an appointment with any advisor.
  • Currently Enrolled Students With No Appointments With Home College Advisor: Students listed on this table have a record of an appointment with an advisor in a college other than his/her home college. 

The report filters the data based on the selections made in the other tabs. You can sort by selecting a column label in the Header row of the table.

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Appointment DateOutcomes appointments advisor in comparison to all other advisors.

Advisor: Number of appointments for the advisor for a particular outcome

Avg: Total Number of appointments for a particular outcome/ Total number of advisors

Appointment Status Appts for Advisor Average Appointments

Average Appointments

Avg Daily Appts for AdvisorCollege Contact Method Daily Appointment Capacity Daily Appointment Capacity All Department Number of ApptsNumber of appointments for the advisorTime Appointment Appointments Total

Total Appts for College

had
Element

Source

(System->Table->Column)

DescriptionFrequency of Update

Advisor Appointments

Anchor
Advisor Appointments
Advisor Appointments

appiandb.AS_appointment ->appointmentid

Calculated


The number of appointments for the selected advisor compared to the average of all advisor appointments.

Daily

Advisor Name

Anchor
Advisor Name
Advisor Name

[SID].[dbo].[FIF_SGRADVR] →Adviser_LAST_NAME, Adviser_FIRST_NAME Name of the advisor displayed as: Last Name, First Name.Daily
Advisor UID

The advisor's university identification number.Daily

Appointment Outcome

Anchor
Appointments by Outcome
Appointments by Outcome

appiandb.AS_appointment ->outcomeRefId in (20,21,22,23,24)

The result of

DailyAppointment Reason
Anchor
Appointment StatusAppointment Statusappiandb.AS_appointment ->statusId in (18,19,25,26,28,29)

Appointment status of selected advisor in comparison to average appointment status of dept/college.

Advisor: Number of appointments for the advisor for a particular appointment status

Avg: Total Number of appointments for a particular appointment status/ Total number of advisors

The status of the appointment, such as Completed or Canceled. Two calculations display for each status: historic number of appointments for the selected advisor and the average for all advisors in the selected filter.

DailyAppointment Type
Anchor
Appts for AdvisorAppts for Advisorappiandb.AS_appointment ->appointmentidThe total number of appointments for the advisor. When an advisor is not selected, this value is null.DailyAttendee UID
Anchor
Average AppointmentsAverage AppointmentsCalculatedAverage number of appointments per day.Daily
Anchor
Average AppointmentsAverage AppointmentsNumber of Appts/Total number of Working days in the selected time periodThe average number of appointments for all advisors per working day in the selected time periodDaily
Anchor
Avg Appts for AdvisorAvg Appts for Advisor

Calculated

Number of Appts/Total number of Working days in the selected time period

The average number of appointments for the advisor per working day in the selected time period.DailyAvg Daily Appts for CollegeCampusCapacity
Anchor
CollegeCollegeappiandb.AS_unitBookingTreeLogic->levelOneDescCollege served by advisor.Daily
Anchor
Contact MethodContact Methodappiandb.AS_appointment ->formatRefId in (2,3,4,5)The method used to set up the appointment, such as Phone or Office.DailyCount of Appts
Anchor
Daily Appointment CapacityDaily Appointment CapacityCalculated
Upper limit is hard coded to 200

Capacity for the number of appointments targeted per day, established by department and college.

Operating capacity of all advisors.

Daily
Anchor
Daily Appointment Capacity AllDaily Appointment Capacity AllCalculatedDate Recent Appt
Anchor
DepartmentDepartmentappiandb.AS_unitBookingTreeLogic->levelTwoDescDepartment served by advisor.DailyEmailFIF CohortFirst NameFull NameLast NameMajorMajor 2
Anchor
Number of ApptsNumber of Apptsappiandb.AS_appointment ->appointmentid

the advisor appointment. Available values for this field are:

  • Attended
  • No Show
  • SSP Canceled
  • Student Canceled – Fault
  • Student Canceled – No fault
  • Walk-In
Daily
Appointment Reason

The reason the student requested the appointment. Available values for this field are:

  • Academic Dismissal/Reinstatement
  • ACR Petitions
  • Career Advising
  • Change of Major/Major Re-selection
  • Form Completion
  • General Advising
  • Holds
  • Minor & Certificates
  • Not Available
  • Pre-Orientation/Transfer Advising
  • Scheduling/Course Planning/Degree Progression
Daily

Appointment Status

Anchor
Appointment Status
Appointment Status

appiandb.AS_appointment ->statusId in (18,19,25,26,28,29)

The status of the appointment. Available values for this field are:

  • Canceled
  • Completed
  • Confirmed
  • Scheduled
  • Walk-In

The Appointment Status pie chart displays numbers for each of the above appointment statuses based on the filters selected.

Daily
Appointment Type
Need values (displays in table)Daily
Attendee UID
The appointment attendee is the student attending the appointment with the advisor.Daily

Avg Daily Appts for Advisor

Anchor
Avg Appts for Advisor
Avg Appts for Advisor

Calculated: Number of appointments/Total number of working days in the selected time periodThe average number of appointments for all advisors per advisor working day in the selected time period.Daily
Avg Daily Appts for College

Calculated

The average number of appointments for advisors within the college. The calculation averages the number of appointments per advisor divided by that advisor's number of working days.Daily
Campus
The student's or advisor's home campus.Daily
CapacityCalculatedCalculated as a percentage, this value represents the average number of appointments divided by the selected Daily Appointment Capacity target. The Daily Appointment Capacity is set by the user with a maximum of 200.Daily

College

Anchor
College
College

appiandb.AS_unitBookingTreeLogic->levelOneDescThe student's or advisor's home college.Daily

Contact Method

Anchor
Contact Method
Contact Method

appiandb.AS_appointment ->formatRefId in (2,3,4,5)The method used to set up the appointment, such as Phone or Office.Daily
Count of Appts
The number of appointment records for this student. This includes all appointment statuses: Confirmed, Scheduled, Walk-In, Completed, and Canceled.Daily

Daily Appointment Capacity

Anchor
Daily Appointment Capacity
Daily Appointment Capacity

Calculated

The targeted capacity for the number of appointments an advisor holds per day, established by the department and college.

The default appointment capacity is set to 100 and can be adjusted by using the slider or by typing in a different value in the field. An upper limit of 200 is hard-coded.

Daily
Date
The date of the student's advisor appointment. Daily
Date Recent Appt
This date represents the most recent appointment recorded for the student.Daily

Department

Anchor
Department
Department

appiandb.AS_unitBookingTreeLogic->levelTwoDescDepartment served by advisor.Daily
Student Email
The student's email address.Daily
FIF Cohort
The Finish in Four (FIF) cohort to which the student belongs.Daily
First Name
The first name of the student.Daily
Full Name
The full name (first name, last name) of the student.Daily
Last Name
The last name of the student.Daily
Major 1
The student's major or primary major if double-majoring.Daily
Major 2
The student's second major, if any.Daily

Select Date

Anchor
Select Date
Select Date

appiandb.AS_appointment->startDate
The date range of appointments, used to filter the number of appointments to display in the data panel.Daily

SRKALL Cohort


The SRKALL cohort to which a student belongs.Daily
Student
Appointments # Distribution
The distribution of advisor appointments across colleges.Daily

Student UID


The student's university identification number.Daily

Total

Appts

Anchor
Appointments by Hour
Appointments by Hour

Calculated
appiandb.AS_appointment ->appointmentidThe total number of appointments for the selected advisor(s).Daily

Total Appts for College

Anchor
All Appointments
All Appointments

appiandb.AS_appointment ->appointmentidThe total number of appointments for all advisors in the selected college.Daily

# Working Days

Anchor
Working days
Working days

appiandb.AS_appointment ->startDateTimeNumber of days the advisor held advisor
appointments.Daily