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Intelligent Communication Reports

...

  1. Once a college is selected, view the data in the Data Panel.
  2. In the table, select an advisor to see that advisor’s appointment statuses relative to the department totals.
  3. Hover over individual segments of the pie chart. The chart displays highlighted numbers in a darker shade but retains the numbers for the department.
  4. Note that the numbers also adjust for this advisor in the Total Appointments, Reasons for Appointments, and Student Appointments # Distribution sections.
  5. Click the advisor name again to return to the original display.
Filters

Campus

College

Department

Appointments Outcome

FIF Cohort

SRKALL Cohort

Select Date

Advisor Name

Report Elements

Daily Appointment Capacity

Avg Daily Appts

Total Appts

Capacity

Appointment Status

Reasons for Appointments

Student Appointment Distribution

Advisor UID

Name

#Appts

#Working Days

Avg Appts

...


Tab 2: Supervisor Details

The report on this tab lists all students in a table format with the Report Elements shown below. You can change the results by selecting filters in the Filter Panel, and you can sort by selecting a column label in the Header row of the table.

Filters 

Campus

College

Department

Appointments Outcome

FIF Cohort

SRKALL Cohort

Select Date

Report Elements

Attendee UID

Student Name

Student Email

Advisor Name

Appointment Type

Contact Method

Reason of Appointment

Appointment Outcome

Appointment Status

Date

Student Campus

...

the advisor(s)
Element

Source

(System->Table->Column)

DescriptionFrequency of Update

Advisor Appointments

Anchor
Advisor Appointments
Advisor Appointments

appiandb.AS_appointment ->appointmentid

Calculated


The number of appointments for the selected advisor compared to the average of all advisor appointments.

Daily
Advisor Email
The email address of the advisor.

Advisor Name

Anchor
Advisor Name
Advisor Name

[SID].[dbo].[FIF_SGRADVR] →Adviser_LAST_NAME, Adviser_FIRST_NAME Name of the advisor.Daily

Advisor UID

Anchor
Advisor UID
Advisor UID


The advisor's university identification number.Daily

Appointment Outcome

Anchor
Appointments by Outcome
Appointments by Outcome

appiandb.AS_appointment ->outcomeRefId in (20,21,22,23,24)

The result of the advisor appointment. Available values for this field are:

  • Attended
  • No Show
  • SSP Canceled
  • Student Canceled – Fault
  • Student Canceled – No fault
  • Walk-In
Daily

Appointment Reason

Anchor
Appointment Reason
Appointment Reason


The reason the student requested the appointment. Available values for this field are:

  • Academic Dismissal/Reinstatement
  • ACR Petitions
  • Career Advising
  • Change of Major/Major Re-selection
  • Form Completion
  • General Advising
  • Holds
  • Minor & Certificates
  • Not Available
  • Pre-Orientation/Transfer Advising
  • Scheduling/Course Planning/Degree Progression
Daily

Appointment Status

Anchor
Appointment Status
Appointment Status

appiandb.AS_appointment ->statusId in (18,19,25,26,28,29)

The status of the appointment. Available values for this field are:

  • Canceled
  • Completed
  • Confirmed
  • Scheduled
  • Walk-In

The Appointment Status pie chart displays numbers for each of the above appointment statuses based on the filters selected.

Daily

Appointment Type

Anchor
Appointment Type
Appointment Type


Need values (displays in table)Daily

# Appts

Anchor
Advisor Appts
Advisor Appts


The total number of appointments for this advisor.Daily

Attendee UID

Anchor
Attendee UID
Attendee UID


The appointment attendee is the student attending the appointment with the advisor.Daily

Avg Daily Appts for Advisor

Anchor
Avg Daily Appts Advisor
Avg Daily Appts Advisor

Calculated: Number of appointments/Total number of working days in the selected time periodThe average number of appointments for all advisors per advisor working day in the selected time period.Daily

Avg Daily Appts for College

Anchor
Avg Daily Appts College
Avg Daily Appts College

Calculated

The average number of appointments for advisors within the college. The calculation averages the number of appointments per advisor divided by that advisor's number of working days.Daily

Campus

Anchor
Campus
Campus


The student's or advisor's home campus.Daily

Capacity

Anchor
Capacity
Capacity

CalculatedCalculated as a percentage, this value represents the average number of appointments divided by the selected Daily Appointment Capacity target. The Daily Appointment Capacity is set by the user with a maximum of 200.Daily

College

Anchor
College
College

appiandb.AS_unitBookingTreeLogic->levelOneDescThe student's or advisor's home college.Daily

Contact Method

Anchor
Contact Method
Contact Method

appiandb.AS_appointment ->formatRefId in (2,3,4,5)The method used to set up the appointment, such as Phone or Office.Daily

Count of Appts

Anchor
Count of Appts
Count of Appts


The number of appointment records for this student. This includes all appointment statuses: Confirmed, Scheduled, Walk-In, Completed, and Canceled.Daily

Daily Appointment Capacity

Anchor
Daily Appointment Capacity
Daily Appointment Capacity

Calculated

The targeted capacity for the number of appointments an advisor holds per day, established by the department and college.

The default appointment capacity is set to 100 and can be adjusted by using the slider or by typing in a different value in the field. An upper limit of 200 is hard-coded.

Daily

Date

Anchor
Date
Date


The date of
this student's advisor appointment. Daily

Date Recent Appt

Anchor
Date Recent
Date Recent


This date represents the most recent appointment recorded for the student.Daily

Department

Anchor
Department
Department

appiandb.AS_unitBookingTreeLogic->levelTwoDescDepartment to which the student or advisor belongs.Daily

FIF Cohort

Anchor
FIF Cohort
FIF Cohort


The Finish in Four (FIF) cohort to which the student belongs.Daily

First Name

Anchor
First Name
First Name


The first name of the student.Daily

Full Name

Anchor
Full Name
Full Name


The full name (first name, last name) of the student.Daily

Last Name

Anchor
Last Name
Last Name


The last name of the student.Daily

Major 1

Anchor
Major1
Major1


The student's major or primary major if double-majoring.Daily

Major 2

Anchor
Major2
Major2


The student's second major, if any.Daily

Select Date

Anchor
Select Date
Select Date

appiandb.AS_appointment->startDateThe date range of appointments, used to filter the number of appointments to display in the data panel.Daily

SRKALL Cohort

Anchor
SRKALL Cohort
SRKALL Cohort


The SRKALL cohort to which a student belongs.Daily

Student Appointments # Distribution

Anchor
Student Appt Distribution
Student Appt Distribution


The distribution of advisor appointments across colleges.Daily

Student Email

Anchor
Student Email
Student Email


The student's email address.Daily

Student UID

Anchor
Student UID
Student UID


The student's university identification number.Daily

Total Appts

Anchor
Total Appts Advisor
Total Appts Advisor

appiandb.AS_appointment ->appointmentidThe total number of advisor appointments for the selected
date range. When selecting more than one advisor on the Supervisor Summary report, this represents a sum of the selected advisors' appointments.Daily

Total Appts for College

Anchor
Total Appts College
Total Appts College

appiandb.AS_appointment ->appointmentidThe total number of appointments for all advisors in the selected college.Daily

# Working Days

Anchor
Working days
Working days

appiandb.AS_appointment ->startDateTimeNumber of days the advisor held advisor appointments.Daily