Intelligent Communication Reports
Report Elements Glossary Table
Report : Intelligent Communication |
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Tab 1: Intelligent Communication
This report provides a summary view of the appointments of all advisors in the department/college and can be filtered.
Filters
Report Elements
Future Daily Appointment Capacity
Daily Appointment Capacity All
Tab 2: Advisors
This report provides the ability to compare one advisor's appointment activity against others in the department/college
Filters
Report Elements
Daily Appointment Capacity All
The table below lists all the elements used in the Reports.
| Element | Source (System->Table->Column) | Description | Frequency of Update |
|---|---|---|---|
College | appiandb.AS_unitBookingTreeLogic->levelOneDesc | College served by advisor | Daily |
Department | appiandb.AS_unitBookingTreeLogic->levelTwoDesc | Department served by advisor | Daily |
Select Date | appiandb.AS_appointment->startDate | Time range of appointments | Daily |
Daily Appointment Capacity | Calculated Upper limit is hard coded to 200 | Target/capacity of number of appointments per day set by department/college | Daily |
Advisor Name | [SID].[dbo].[FIF_SGRADVR] →Adviser_LAST_NAME, Adviser_FIRST_NAME | Name of advisor | Daily |
Future Appointments | Calculated | Number of future appointments by day | Daily |
Total Future Appointments | Calculated | Total number of future appointments | Daily |
Average Future Appointments | Calculated | Average | Daily |
Future Daily Appointment Capacity | Calculated | Operating Capacity(Future) | Daily |
Appointments by Day of Week | Calculated | Number of appointments per day | Daily |
Appointments by Hour | Calculated appiandb.AS_appointment ->startDateTime | Number of appointments every hour of the day | Daily |
Total Appointments | Calculated | Total appoinmtments (Historic) | Daily |
Average Appointments | Calculated | Average appointments/day (Historic) | Daily |
Daily Appointment Capacity All | Calculated | Operating Capacity(historically) | Daily |
Contact Method | appiandb.AS_appointment ->formatRefId in (2,3,4,5) | Method used to set up the appointment | Daily |
Appointment Status | appiandb.AS_appointment ->statusId in (18,19,25,26,28,29) | Status of the appointment | Daily |
Appointments by Outcome | appiandb.AS_appointment ->outcomeRefId in (20,21,22,23,24) | Outcomes of appointments | Daily |
Advisor Appointments | appiandb.AS_appointment ->appointmentid Calculated | Number of appts for selected advisor in comparison to avg of all advisors appointments | Daily |
Appts for Advisor | appiandb.AS_appointment ->appointmentid | Total number of appointments for the advisor | Daily |
Avg Appts for Advisor | Calculated Number of Appts/Total number of Working days in the selected time period | Average number of appointments for the advisor per working day in the selected time period | Daily |
Daily Appointment Capacity | Calculated | Operating Capacity of advisor | Daily |
All Appointments
| appiandb.AS_appointment ->appointmentid | Total number of appointments for all advisors | Daily |
Average Appointments | Calculated | Average number of appointments for all advisors per working day in the selected time period | Daily |
Daily Appointment Capacity All | Calculated | Operating Capacity of all advisors | Daily |
Appointment Status | appiandb.AS_appointment ->statusId in (18,19,25,26,28,29) | Appointment status of selected advisor in comparison to average appointment status of dept/college | Daily |
Appointments by Outcome | appiandb.AS_appointment ->outcomeRefId in (20,21,22,23,24) | Outcomes appointments of advisor in comparison to all other advisors | Daily |
Advisor Name | [SID].[dbo].[FIF_SGRADVR] →Adviser_LAST_NAME, Adviser_FIRST_NAME | Name of advisor | Daily |
Number of Appts | appiandb.AS_appointment ->appointmentid | Number of appointments for the advisor | Daily |
Working days | appiandb.AS_appointment ->startDateTime | Number of days advisor had appointments | Daily |
Average Appointments | Number of Appts/Total number of Working days in the selected time period | Average appointments per working day for the advisor | Daily |