Overview
Palo Alto GlobalProtect is USF's virtual private network that is used for secure connections to on-campus resources. This guide will assist with the installation and launching of Palo Alto GlobalProtect for Windows and macOS.
To run GlobalProtect app 5.0, Windows endpoints require Visual C++ Redistributables 12.0.3 for Visual Studio 2013. If you have not already installed any redistributable packages on your endpoint, the GlobalProtect app installs Visual C++ Redistributables 12.0.3 automatically. If you have already installed Visual C++ Redistributables 12.0.2 or an earlier release, you must either uninstall the existing redistributable packages from your endpoint or upgrade to Visual C++ Redistributables 12.0.3 prior to installing the GlobalProtect app.
Beginning January 2023, when logging into GlobalProtect, you will be required to verify your connection using MFA. You must have your MFA Sign-In Method set to Microsoft Authenticator - notification or Phone - call. To check or change your default method, follow the instructions here: How do I change my default sign in method. Select the download option for your computer's operating system. WindowsDownloading GlobalProtect
Installing GlobalProtect
Windows
Mac
Launching and Logging into GlobalProtect
Windows
Mac