College of Nursing > Technical and Online Support

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Students: Online, Face-to-Face, or Hybrid Course Assistance View the Canvas Tutorials for Students support page to access handouts and resources for using Canvas and other educational technologies. If you have questions or need assistance, please contact USF IT (see contact info to the right). Examples include: Exams Uploading assignments Formatting documents Viewing presentations Canvas password issues Having computer issues or need help resetting your password, connecting to wireless, etc.? All Campuses: USF IT has Apple and Dell certified technicians available to assist you. Access the USF IT Service Desk website and click USF IT Computer Repair Center (this is also known as the IT Service Center) to schedule an appointment with a technician. The service is free and you pay for parts, if necessary. Connecting to wireless instructional resource Tampa IT Services Sarasota Manatee Computer & Device Support St. Petersburg Campus Computing	USF IT _HOURS: Mon. - Fri. 7am - 10pm Sat. - Sun. 9am - 6pm _PHONE:813-974-4357 Classroom AV Support: Mon. - Fri. 9am - 5pm _EMAIL:help@usf.edu Chat: ITChat.usf.edu _LOCATION:Help Desk at the WELL Lobby _WEBSITE: https://www.usf.edu/it/get-help
Faculty and Staff: Online, Face-to-Face, or Hybrid Course Assistance View the following webpages to access handouts and resources for using Canvas and other educational technologies. Canvas Tutorials for Faculty Educational Technology Resources Teaching & Learning Pedagogy Teams If you need assistance with educational technologies or teaching and learning pedagogy in your course, please access the Educational Design and Technology website, navigate to the Contact Us section, and submit a request for support. Examples include: Canvas support Microsoft Teams Honorlock Audio recording/presentation support Teaching online Best practices For assistance in the following items please contact USF IT. Computer lab Listservs Classrooms AV Configuring your computer to connect wireless at the College of Nursing
Canvas Portal Support APA writing resources Library LinkedIn Learning Netiquette Turnitin And other resources	View the Website
Microsoft Teams Support and documentation	IT MS Teams Support EDT MS Teams Resources
Accounts & Access Apply for your USF NetID in order to access Canvas For information on obtaining your USF ID card	View the NetID Website View the USFCard Website
Library Assistance	Shimberg Health Sciences Library _PHONE: 813-974-2243 _WEBSITE: http://library.hsc.usf.edu/

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