Technical and Online Support

 If you need help with ...Contact 

Students: 

Online, Face-to-Face, or Hybrid Course Assistance

View the Canvas Tutorials for Students support page to access handouts and resources for using Canvas and other educational technologies. 

If you have questions or need assistance, please contact USF IT (see contact info to the right). Examples include:

  • Exams
  • Uploading assignments
  • Formatting documents
  • Viewing presentations
  • Canvas password issues

Having computer issues or need help resetting your password, connecting to wireless, etc.?

USF IT


HOURS:  

Mon. - Fri. 7am - 10pm

Sat. - Sun. 9am - 6pm

PHONE:  813-974-4357


Classroom AV Support:

  • Mon. - Fri. 9am - 5pm


EMAIL: help@usf.edu

Chat: ITChat.usf.edu

LOCATION:  Help Desk at the WELL Lobby

WEBSITE:  https://www.usf.edu/it/get-help

Faculty and Staff: 

Online, Face-to-Face, or Hybrid Course Assistance

View the following webpages to access handouts and resources for using Canvas and other educational technologies. 

If you need assistance with educational technologies or teaching and learning pedagogy in your course, please access the Educational Design and Technology website, navigate to the Contact Us section, and submit a request for support. Examples include: 

  • Canvas support 
  • Microsoft Teams
  • Honorlock
  • Audio recording/presentation support
  • Teaching online
  • Best practices

For assistance in the following items please contact USF IT.

  • Computer lab
  • Listservs
  • Classrooms AV
  • Configuring your computer to connect wireless at the College of Nursing

Canvas Portal Support 

  • APA writing resources
  • Library
  • LinkedIn Learning
  • Netiquette
  • Turnitin
  • And other resources
View the Website

Microsoft Teams

  • Support and documentation 
Accounts & Access
  • Apply for your USF NetID in order to access Canvas
  • For information on obtaining your USF ID card
Library Assistance 

Shimberg Health Sciences Library


PHONE:  813-974-2243

WEBSITE:  http://library.hsc.usf.edu/

Guides & Resources
Support Home
Guides for Students
Canvas Tutorials
Guides for Faculty

Canvas Tutorials

Educational Technology Resources

Teaching & Learning Pedagogy

Teams