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Service Account Password Reset

Service Account Password Reset

Overview

This article provides instructions on resetting a Service Account password. A Service Account is similar to a NetID account in that it has its own credentials, so you may need to reset its password periodically.

  • Only the responsible person may reset the password. If you do not have access to reset it, you are not the responsible person. Please contact help@usf.edu with any questions.

  • You must notify all users of the account before changing the password.

  1. Visit https://profile.usf.edu

  2. Select Reset Password.

  3. Enter the Service Account name followed by @usf.edu (e.g. srv-johndoe@usf.edu), when prompted for a user ID.

  4. Check that the Service Account name appears under User ID

  5. Enter your old password in the old password field (see below)

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  6. Enter your new password in both new password fields (see above)

  7. Click Submit

If a Service Account is no longer needed, please submit a Jira Ticket for IT Security at https://usfjira.atlassian.net/ or send an email to help@usf.edu with your request.