TGH - PingID Two-Factor Authentication Enrollment
Overview
This program is supported by TGH. If there are any issues or concerns regarding this, please contact TGH Help Desk.
This tip sheet reviews enrollment of a mobile device for use as two-factor authentication method.
Audience: Everyone at TGH who accesses myconnect.tgh.org and for providers who e-prescribe controlled substances
Workflow Considerations
On your mobile device, open your app store and install the PingID app. It should look like this image.
On a computer, navigate to PingID Enrollment site by copy/pasting the below link: https://auth.tgh.org/myapps/
Use your TGH badge number and password to begin registration and select Start when prompted.
Important: For the PingID application, you must allow push notifications and access to the camera.
Granting location access is optional.
Open the PingID application on your mobile device and point your camera at the QR code that is displayed in your browser.
When you scan, the PingID app and website notify you that authentication and registration succeeded.
Enter any nickname you choose when prompted. This step is required.
TGH is changing the way you access PeopleSoft
In partnership with Ping Identity, we are modernizing our security posture with a best-in-class highly scalable multi-factor authentication (MFA) and single sign-on (SSO) solution. This builds the foundation for a secure and seamless digital experience.
When you click a PeopleSoft URL and have registered with Ping, you see a new sign-in page. Enter your network username and password to go directly to your PeopleSoft home page.
How to Enroll Your Device Now
Log in with your TGH badge number (i.e. A12345) and password
Download the PingID app from the app store
Follow the instructions in the app.
Note: You must allow location and camera access for the app to work.
With the application installed, you will point your phone to a QR code to pair your account with your device
What if I don't want to install the app on my phone?
Team members who prefer not to install this application can opt out. During enrollment, select SMS in the lower left to use text messages instead. When logging into a TGH application, a code will be sent via text to the phone number provided. Enter that code into the application to access it. Installing the mobile app offers faster login, but you can still access TGH applications without it.
How does signing in with Ping work?
When you enroll, log in with your TGH email and password. Then, download the PingID app on your phone. After installing, point your phone at a QR code to pair your account with your device. Your phone will receive a push notification; just tap a button, swipe, or use your fingerprint to access your application.