This article contains frequently asked questions and answers for telephone and voicemail issues.
How do I request a new voice or data installation for my department?
What do I do when my phone is not working and/or is asking for a username and password?
My voicemail PIN is about to expire. how do I change it?
Why wasn't the voicemail PIN I chose accepted?
How do I stop my calls from going straight to voicemail?
How do I configure my voicemail or add it to my Outlook?
Why can I no longer access my voicemail?
How do I access my voicemail from my home phone, cell phone, or another extension?
Why do I get emails about deleted voicemail messages?
Choosing the option to delete voicemail messages in the Cisco Unity voicemail system doesn't immediately delete the messages. Instead, it notes that you marked the messages for deletion and moves them out of your inbox. The system sends you a message two days before it permanently deletes these messages.
Can I turn the email trigger off so that I can stop getting messages about deleted voicemail messages?
These messages cannot be disabled.