Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Welcome! You can submit your initiative request to USF IT using the form option provided below. Tips for success:
1. Abide by all instructions given in each field. 2. Complete all required fields (red asterisk). 3. Once submitted, monitor your email inbox for a confirmation email from 'jira@usfjira.atlassian.net' that contains details on the next steps.
Contact the Agile Transformation Office (it-atotickets@usf.edu) or your designated IT representative if you need assistance.
{"xsrfToken":"19e5be1cc6cf59e436ba566b99e2e438c4289234_lout","branding":{"id":"9","key":"genesis","name":"USF IT Initiative Requests","portalBaseUrl":"/servicedesk/customer/portal/9"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the USF Help Portal","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the USF Help Portal","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#006747","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxYWQ1ZmYxYy04NjBmLTRlZTgtODcyNy02YjcxNDU3NGRmOGEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3ODQ0NTQwOTUsIm5iZiI6MTc4NDQ1MzQ5NX0.PD3WyW8624EtmRKC0t_TmaUi2XjK9WDN-X6TtIAfGWQ&client=1ad5ff1c-860f-4ee8-8727-6b714574df8a&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":true,"isBannerAvailable":true,"topBarColor":"#006747","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"9","key":"genesis","projectId":10096,"serviceDeskId":9,"name":"USF IT Initiative Requests","description":"<p>Welcome! You can submit your initiative request to USF IT using the form option provided below. Tips for success:</p>\n<p>1. Abide by all instructions given in each field.<br> 2. Complete all required fields (red asterisk).<br> 3. Once submitted, monitor your email inbox for a confirmation email from 'jira@usfjira.atlassian.net' that contains details on the next steps.</p>\n<p>Contact the Agile Transformation Office (it-atotickets@usf.edu) or your designated IT representative if you need assistance.</p>","portalBaseUrl":"/servicedesk/customer/portal/9","onlyPortal":false,"reqTypes":[{"id":"202","name":"Initiative","descriptionHtml":"","callToAction":"Initiative","introHtml":"","icon":10550,"iconUrl":"https://usfjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[56],"key":""},{"id":"155","name":"Concept Proposal","descriptionHtml":"<p><a href=\"https://usf.app.box.com/s/mzqrtq06t088ni07ddwh8soc8bt8dpx9\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Project Intake Process Handout</a></p>","callToAction":"Concept Proposal","introHtml":"","icon":10578,"iconUrl":"https://usfjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10578","groups":[],"key":""}],"reqGroups":[{"id":56,"name":"Agile Transformation Office"}],"orderMapping":{"56":[202]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"98b41136-b730-39d5-bce7-f72319407b67","appLinkName":"System Confluence","appLinkUrl":"https://usfjira.atlassian.net/wiki","spaceKey":"GENESIS","spaceName":"Genesis","spaceUrl":"https://usfjira.atlassian.net/wiki/spaces/GENESIS","isServer":false},"labels":[],"projectKey":"INITIATIVE","serviceDeskId":9,"kbLinkDomainURLs":["https://usfjira.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":9,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"INITIATIVE","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxYWQ1ZmYxYy04NjBmLTRlZTgtODcyNy02YjcxNDU3NGRmOGEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tMTU1MjY3ODUwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3ODQ0NTQ2OTUsIm5iZiI6MTc4NDQ1MzQ5NSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.gr0yBaHFz4QLXV-CBb2YbSf7jbZ_a7ftdiZGvD2D1pY","targetCollection":"upload-user-collection-155267850","endpointUrl":"https://api.media.atlassian.com","clientId":"1ad5ff1c-860f-4ee8-8727-6b714574df8a","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://usfjira.atlassian.net/wiki","kbLinkDomainURLs":["https://usfjira.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}