Help Center
  1. Help Center
  2. USF IT Project Requests

USF IT Project Requests

Welcome! You can submit your project request to USF IT using the 'concept proposal' form option provided below. Tips for success:

1. Abide by all instructions given in each field.
2. Complete all required fields (red asterisk).
3. Once submitted, monitor your email inbox for a confirmation email from 'jira@usfjira.atlassian.net' that contains details on the next steps.

Contact the Agile Transformation Office (it-atotickets@usf.edu) or your designated IT representative if you need assistance.

  • Concept Proposal

Powered by Jira Service Management
{"xsrfToken":"3ec6a3b133f11093296f7906b5600f580b953fd1_lout","branding":{"id":"9","key":"genesis","name":"USF IT Project Requests","portalBaseUrl":"/servicedesk/customer/portal/9"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the USF Help Portal","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the USF Help Portal","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#006747","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxYWQ1ZmYxYy04NjBmLTRlZTgtODcyNy02YjcxNDU3NGRmOGEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NjQ5MjU0OTUsIm5iZiI6MTc2NDkyNDg5NX0.-EucggfnUIfU3XLrFNEuyszeAHX1-E097U6EvFao-xo&client=1ad5ff1c-860f-4ee8-8727-6b714574df8a&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":true,"isBannerAvailable":true,"topBarColor":"#006747","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"9","key":"genesis","projectId":10096,"serviceDeskId":9,"name":"USF IT Project Requests","description":"<p>Welcome! You can submit your project request to USF IT using the 'concept proposal' form option provided below. Tips for success:</p>\n<p>1. Abide by all instructions given in each field.<br> 2. Complete all required fields (red asterisk).<br> 3. Once submitted, monitor your email inbox for a confirmation email from 'jira@usfjira.atlassian.net' that contains details on the next steps.</p>\n<p>Contact the Agile Transformation Office (it-atotickets@usf.edu) or your designated IT representative if you need assistance.</p>","portalBaseUrl":"/servicedesk/customer/portal/9","reqTypes":[{"id":"155","name":"Concept Proposal","descriptionHtml":"<p><a href=\"https://usf.app.box.com/s/mzqrtq06t088ni07ddwh8soc8bt8dpx9\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Project Intake Process Handout</a></p>","callToAction":"Concept Proposal","introHtml":"","icon":10578,"iconUrl":"https://usfjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10578","groups":[56],"key":""},{"id":"202","name":".","descriptionHtml":"","callToAction":".","introHtml":"","icon":10550,"iconUrl":"https://usfjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""}],"reqGroups":[{"id":56,"name":"Agile Transformation Office"}],"orderMapping":{"56":[155]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"98b41136-b730-39d5-bce7-f72319407b67","appLinkName":"System Confluence","appLinkUrl":"https://usfjira.atlassian.net/wiki","spaceKey":"GENESIS","spaceName":"Genesis","spaceUrl":"https://usfjira.atlassian.net/wiki/spaces/GENESIS","isServer":false},"labels":[],"projectKey":"GENESIS","serviceDeskId":9,"kbLinkDomainURLs":["https://usfjira.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":9,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"GENESIS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxYWQ1ZmYxYy04NjBmLTRlZTgtODcyNy02YjcxNDU3NGRmOGEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA5NiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjQ5MjYwOTUsIm5iZiI6MTc2NDkyNDg5NSwiYW5vbklkIjoiYW5vbi11c2VyIn0.9qzZ7ua-XDkngfjndLqqpo5UFYHOhW8zVWHl_BLK0rQ","targetCollection":"upload-project-10096","endpointUrl":"https://api.media.atlassian.com","clientId":"1ad5ff1c-860f-4ee8-8727-6b714574df8a","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://usfjira.atlassian.net/wiki","kbLinkDomainURLs":["https://usfjira.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=usfjira","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"3ec6a3b133f11093296f7906b5600f580b953fd1_lout","baseUrl":"https://usfjira.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://usfjira.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"1ad5ff1c-860f-4ee8-8727-6b714574df8a","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"d003059f9bda4c1da677b298aa79221c","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://usfjira.atlassian.net","edition":"premium","anonymousEnabled":true,"requestIntroEnabled":true}