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This reference guide will help users who have been converted to the CISCO UNITY voice-mail system setup and use the features. Once you have access to the voice-mail system you will be able to access your messages through your phone, Outlook and/or the web using your USF Net ID to login.

Warning
titleSTOP

You must be converted to the new CISCO voice-mail system by USF IT before you can setup and use these features.

 

Table of Contents

Access Voicemail from your On-Campus Phone

The first time you access the Cisco voicemail system you will be required to set it up. Follow these steps to set your voicemail.

  1. Dial 4-6000.
    Listen to the prompts
  2. Enter your default PIN.
  3. Press the # sign.

Access Voicemail from a Phone Outside of USF

  1. Dial 974-6000.
  2. Press *
  3. Enter your ID (your desk phone number - 813-xxx-xxxx)
  4. Press the # sign.
  5. Enter your PIN
  6. Press the # sign.


Info
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titleTable of Contents

Table of Contents


Mailbox Matrix

Setup Options

Greetings ...............................................1

Message Settings .................................. 2

Preferences ........................................... 3

Transfer Settings ................................... 4

Alternate Contact # (zero out) ............... 5

Help ....................................................... 0

Exit ......................................................... *


Note
titleNOTE
YOU MUST FIRST LOG INTO YOUR VOICE-MAIL BOX BY PHONE.


 

 

MAIN MENU

Play new messages ...............................1

Send a message ................................... 2

Review old messages ........................... 3

Setup options ....................................... 4

Help ...................................................... 0

Exit ....................................................... ***

 

 

 

 

SHORTCUTS

Help .................................................. 0

Cancel/backup .................................. *

Skip/confirm ...................................... #

Change greeting settings ................. 4 1

Change PIN (password) .................... 4 3 1

Change your name ........................... 4 3 2


Get Voicemail via Cisco website

  1. Click https://cuc.itc.usf.edu/inbox/
  2. Login with you NetID and password
  3. Click Play icon on message in Inbox to play message. Chose fro m

Change Voicemail Pin 

  1. Click https://cuc.itc.usf.edu/inbox/
  2. Login with you NetID and password
  3. Click the Settings tab.  
  4. Click the Passwords drop-down menu. 
  5. Select Change PIN.

  6. Click Save. See Figure 1.

    Figure 1: Password Settings.