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Overview 

Palo Alto GlobalProtect is USF's virtual private network that is used for secure connections to on-campus resources. This guide will get you started on installing and launching Palo Alto GlobalProtect.

Note

To run GlobalProtect app 5.0, Windows endpoints require Visual C++ Redistributables 12.0.3 for Visual Studio 2013. If you have not already installed any redistributable packages on your endpoint, the GlobalProtect app installs Visual C++ Redistributables 12.0.3 automatically. If you have already installed Visual C++ Redistributables 12.0.2 or an earlier release, you must either uninstall the existing redistributable packages from your endpoint or upgrade to Visual C++ Redistributables 12.0.3 prior to installing the GlobalProtect app.

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Installing Palo Alto GlobalProtect to your computer

  1. Launch a web

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  1. browser 
  2. Go to the following URL: https://vpn.usf.edu

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  1. Enter your NetID and Password

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Step 2 - Navigate to the app download page.

Note

In most instances, the app download page appears immediately after you log in to the portal. Use this page to download the latest app software package.

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  1. Click Log In button
    The download page should appear.

    Note

    If your system administrator has enabled GlobalProtect Clientless VPN access, the applications page opens after you log in to the portal (instead of the app download page). Select GlobalProtect Agent to open the download page.

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Step 3 - Download the app.

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  1. Select a download package compatible with your computer's operating system. 

    Note
    If you are not sure whether the operating system

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  1. is 32-bit or 64-bit, ask your system administrator before you proceed.

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  1.  


  2. Open the downloaded file
  3. Click Next in the GlobalProtect Setup Wizard
  4. Click Next to accept the default installation folder (C:\Program Files\Palo Alto Networks\GlobalProtect), or click Browse to select a new location.

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  1. Click Next to confirm installation

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  1. Close the wizard after installation is complete

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Step 5 - Log in to GlobalProtect.

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Launching Palo Alto GlobalProtect

  1. Clicking the system tray icon.
    The status panel will 
    open.

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  1. Click Connect.

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  1. Enter your NetID and Password. 
  2. Click Sign In.

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