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Download and Install the GlobalProtect App for Windows

To run GlobalProtect app 5.0, Windows endpoints require Visual C++ Redistributables 12.0.3 for Visual Studio 2013. If you have not already installed any redistributable packages on your endpoint, the GlobalProtect app installs Visual C++ Redistributables 12.0.3 automatically. If you have already installed Visual C++ Redistributables 12.0.2 or an earlier release, you must either uninstall the existing redistributable packages from your endpoint or upgrade to Visual C++ Redistributables 12.0.3 prior to installing the GlobalProtect app.

Step 1 - Log in to the GlobalProtect portal.

  1. Launch a web browser and go to the following URL: https://vpn.usf.edu

  2. On the portal login page, enter your NetID and Password, and then click LOG IN.


Step 2 - Navigate to the app download page.

In most instances, the app download page appears immediately after you log in to the portal. Use this page to download the latest app software package.


  


If your system administrator has enabled GlobalProtect Clientless VPN access, the applications page opens after you log in to the portal (instead of the app download page). Select GlobalProtect Agent to open the download page.


  

Step 3 - Download the app.

  1. To begin the download, click the software link that corresponds to the operating system running on your computer. If you are not sure whether the operating system is 32-bit or 64-bit, ask your system administrator before you proceed.



  2. Click Save File to save the file your computer.

Step 4 - Complete the GlobalProtect app setup.

  1. Locate and open the downloaded file on your computer.



  2. In the GlobalProtect Setup Wizard, click Next.



  3. Click Next to accept the default installation folder (C:\Program Files\Palo Alto Networks\GlobalProtect), or click Browse to select a new location.



  4. Click Next to confirm installation.



  5. After installation is complete, Close the wizard.

Step 5 - Log in to GlobalProtect.

  1. Launch the GlobalProtect app by clicking the system tray icon. The status panel open.



  2. Enter vpn.usf.edu, and then click Connect.



  3. Enter your NetID and Password. Click Sign In.


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