Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.


Excerpt

Just like your computer, Box makes use of a trash, where deleted items are stored for a certain period. When a file or folder is deleted, both the person who deleted the item and the owner of the item will be able to retrieve it from their trash. By default, items in the Trash will be purged after 30 days. 


Tip

If you have recently purged your trash folder and the files aren’t in your personal trash, they might be in the trash of the person who deleted or owned the files. If you know who deleted or owned this content, please contact this user and instruct them

to restore

to restore the files from their trash.


The following shows how to restore items from Box trash.

  1. Open your web browser and go

...

  1. to app.box.com

...

  1.  enter your USF email and select next. If you are not already logged in to MyUSF you will be directed back to the USF NetID Single Sign-on for authentication.

    Image Modified

  2. Select the trash folder from the options on the left.

    Image Modified

  3. You can filter items by

...

  1.  Items I Deleted

...

  1.  and Items I Own

...

  1.  as shown.

    Image Modified

  2. And you can sort items and folders alphabetically by clicking on

...

  1.  Name as shown.

    Image Modified

  2. You can restore all deleted items by

...

  1. selecting Restore All

...

  1.  located in the top right corner or select the item you wish to have restored and the

...

  1. select Restore

...

  1.  as shown.

    Image Modified


The following details are restored along with the file:

  • Description
  • Tags
  • Comments
  • Tasks
  • Share state (whether the shared link is enabled or disabled)
  • Collaborators 


The following details

...

are not

...

 restored:

  • Expiration setting on shared links
  • Expiration settings for deletion