There are several reasons why devices of this age should be replaced: 

• Older computers may no longer be supported by manufacturers with up-to-date security, which poses a security risk for both USF and the device owner. 
• Older computers lack modern features and run slower than current hardware, which results in decreased efficiency and productivity for employees. 
• Older machines are also more difficult for Information Technology to support, making it harder for IT to keep your device up-to-date and running smoothly. 

Here are just a few benefits newer computers have over older ones: 

• Improved application/software performance and computer speed 
• Improved battery life 
• Larger and faster storage and memory capabilities 
• Enhanced audio and visual graphic performance 
• Easier and faster solutions to almost any technical problems that arise 

Dell

Dell computers start on the Shipped Date. In order to be able to find this information, you will need the Service Tag of the device. Below are links on how to locate them depending on the device.

Find the Service Tag of Your Dell Laptop
Find the Service Tag of Your Dell Tablet
Find the Service Tag of Your Dell Desktop or All-in-One
Find the Service Tag of Your Dell Docking Station

How to find the Ship Date

1. Recover the Service Tag number and visit https://www.dell.com/support/contractservices/en-us
   
   
2. Enter the Service Tag and select Search.
   
   
   
3. Select Manage Services.
   
   
   
4. Ship Date will be located at the top.
   

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Macintosh

For Macintosh produces, the 5 years starts on the Purchase Date. In order to be able to find this date, you will need to obtain the Serial Number of the device.

To find a list of devices and instructions on how to find the information, visit Find the serial number of your Apple product 

How to find the Purchase Date

1. Recover the Serial Number and visit Check your device's coverage
   
   
2. Enter the Serial Number and perform the CAPTCHA. Hit Submit.
       
   
   
3. Purchase Date will be listed under the model name at the top of the site.
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Microsoft Surface

To find instructions on how to find Serial Number on a Microsoft Surface, please visit Find the serial number on your Microsoft or Surface device

1. After recovering the Serial Number, visit https://mybusinessservice.surface.com/en-US/CheckWarranty/CheckWarranty
   
   
2. Enter the Serial Number and perform the CAPTCHA. Hit
   

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