"Ensuring that endpoints (desktops, laptops, smartphones, etc.) older than five years are properly disposed of and are NOT given to other departments, as USF Information Technology no longer supports devices older than 5 years. These older devices should no longer be posted on the property list-serve..."
This Policy helps to ensure that machines can have the latest security updates and patches necessary to run our modern software.
To help you find the age of your computer, follow the instructions below:
Table of Contents
The following sections detail how to find the age of Dell, Macintosh, and Microsoft Surface products.
For Dell computers, the Shipped Date determines the 5-year limit for the device. To find this information, you will need the Service Tag of the Dell device.
Use the appropriate link below to find your Dell Service Tag number.
Microsoft Surface devices will require interaction with our staff to determine the age of the device, using the Warranty Start Date. Please contact the USF IT Service Desk after acquiring your Surface device serial number.
For instructions on how to retrieve the serial number of a Microsoft device, please visit: