Versions Compared

Old Version 1

changes.mady.by.user Patrick Kluge

Saved on

compared with

New Version 2

changes.mady.by.user Jessica Marshall

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Overview

This article is to guide you through resolving the Shibboleth error received when visiting MyUSF.

...


Excerpt

This article contains frequently asked questions and answers for MyUSF.

What is a Shibboleth error?

Shibboleth errors are generally caused by a caching error within your browser or by using an outdated bookmark.

How

What should I do if I

fix it?If you are using a bookmark, please directly visit 

get Shibboleth error?

Try the following troubleshooting tips:

. Do not use a bookmark. If the issue persists, proceed to step 2.Attempt a cache clear using
  •  into your browser.
  • Clear your cache using the instructions found here.
If you are not using a bookmark, and a cache clear does not resolve the issue, please try accessing from within
  •  with another web browser.

 If the issue persists, please contact the IT Service Desk at help@usf.edu or by calling (813) 974-HELP.

...