Overview

This article contains information to guide you through resolving a 403 forbidden error message when accessing MyWeb.

Resolving 403 Forbidden Error

1. Check the following:
   1. Ensure that your folders are in the correct location. 

1. 1. All website files must be located within your public_html folder.
   2. Ensure that your main page is named index.html. (Lowercase is very important).

2. Check your file permissions 

1. if you are still

1. receiving a 403 forbidden error

1. .
   

Checking File Permissions in Filezilla

1. Highlight the folder/file that requires changing, and right-click.
2. Select File Permissions.
3. In the Numeric value field, type Type 755 for a folder, or 644 for a website file in the Numeric value field.