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Discussed on AUSF-603. Remains an issue. Symptoms: Information fails to save. Process fails to move forward. Workaround - Paste as unformatted text or copy and paste through Notepad (or other plain text editor) first to strip special characters.
Known issue as early as
Copy and pasting from a rich text source (such as a word processor or e-mail) into FIS causes database writes to fail due to unseen special formatting characters. This leaves the record in an indeterminate state requiring IT intervention and possibly significant delays. |
OPEN | Discussed on AUSF-603. Remains an issue. Symptoms: Information fails to save. Process fails to move forward. Workaround - Paste as unformatted text or copy and paste through Notepad (or other plain text editor) first to strip special characters.
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