There are several reasons why devices of this age should be replaced: 

• Older computers may no longer be supported by manufacturers with up-to-date security, which poses a security risk for both USF and the device owner. 
• Older computers lack modern features and run slower than current hardware, which results in decreased efficiency and productivity for employees. 
• Older machines are also more difficult for Information Technology to support, making it harder for IT to keep your device up-to-date and running smoothly. 

Here are just a few benefits newer computers have over older ones: 

• Improved application/software performance and computer speed 
• Improved battery life 
• Larger and faster storage and memory capabilities 
• Enhanced audio and visual graphic performance 
• Easier and faster solutions to almost any technical problems that arise 

Dell

Dell

For Dell computers, the Shipped Date determines the 5-year limit for the device.  To find this information, you will need the Service Tag of the Dell device. Below are links on how to locate them depending on the device

Use the appropriate link below to find your Dell Service Tag number.

Find the Service Tag of Your Dell Laptop
Find the Service Tag of Your Dell Tablet
Find the Service Tag of Your Dell Desktop or All-in-One
Find the Service Tag of Your Dell Docking Station

How to find the Ship Date

1. Recover the Service Tag number (above) and visit https://www.dell.com/support/contractservices/en-us
   
   
2. Enter the Service Tag and select Search.
   
   
   
3. Select Manage Services.
   
   
   
4. The Ship Date will be located at the top.
   

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Macintosh

For Macintosh producescomputers, the 5 years starts on the -year limit is determined using the Purchase Date. In order to be able to To find this date, you will need to obtain the Serial Number of the deviceMacintosh computer.

To find a list of devices and For instructions on how to find the information, visit a Macintosh serial number, please visit: 

Find the serial number of your Apple product 

How to find the Purchase Date

1. Recover the Serial Number and visit Check your device's coverage
   
   
2. Enter the Serial Number and perform type the CAPTCHA. Hit  characters requested, then click on Submit.
       
   
   
3. The Purchase Date will be listed under the Macintosh computers model name at the top of the site.
   

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Microsoft Surface

To find Microsoft Surface devices will require interaction with our staff to determine the age of the device, using the Warranty Start Date.  Please contact the USF IT Service Desk after acquiring your Surface device serial number.

For instructions on how to find Serial Number on retrieve the serial number of a Microsoft Surfacedevice, please visit visit: 

Find the serial number on your Microsoft or Surface device

Enter the Serial Number and perform the CAPTCHA. Hit
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