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This reference guide will help users who have been converted to the CISCO UNITY voice-mail system setup and use the features. Once you have access to the voice-mail system you will be able to access your messages through your phone, Outlook and/or the web using your USF Net ID to login.

Table of Contents

Access Voicemail from your Phone

The first time you access the Cisco voicemail system you will be required to set it up. Follow these steps to set your voicemail.

  1. Dial 4-6000.
    Listen to the prompts
  2. Enter your default PIN.
  3. Press the # sign.

Access Voicemail from a Phone Outside of USF

  1. Dial 974-6000.
  2. Press *
  3. Enter your ID
  4. Press the # sign.
  5. Enter your PIN
  6. Press the # sign.

Mailbox Matrix

Setup Options

Greetings ...............................................1

Message Settings .................................. 2

Preferences ........................................... 3

Transfer Settings ................................... 4

Alternate Contact # (zero out) ............... 5

Help ....................................................... 0

Exit ......................................................... *

MAIN MENU

Play new messages ...............................1

Send a message ................................... 2

Review old messages ........................... 3

Setup options ....................................... 4

Help ...................................................... 0

Exit ....................................................... ***

SHORTCUTS

Help .................................................. 0

Cancel/backup .................................. *

Skip/confirm ...................................... #

Change greeting settings ................. 4 1

Change PIN (password) .................... 4 3 1

Change your name ........................... 4 3 2

Get Messages using Outlook