Overview
The Remote Desktop Gateway (RDG) is used to access your on-campus Windows computer from another remote computer. It provides additional security for our connections with university computing resources.
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Requirements and Setup of USF Office ComputerChecking your user groupYour account must be in the destination computer’s Administrators and Remote Desktop Users groups.
Newly Deployed MachinesIf you have a newly deployed machine (later then January 2022), you will need to add yourself to the Remote Desktop Users manually by doing the following
Anchor | | Finding your computers name | Finding your computers name
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If remoting into a recently deployed device using IT's Modern Endpoint Management, you will need to first log into VPN.usf.edu |
- Go to http://usfweb.usf.edu/remote/
- Login with your NetID@usf.edu and password
- Enter the computer name or IP address you wish to connect to (pictured below)
- Choose your remote desktop size
- Click the Find Computer button
RDG will go through a series of checks (computer is found, awake, and connection is solid) and display the results to you - Click the Connect button
RDG will download a ‘USFRemoteAccess.rdp’ file Execute USFRemoteAccess.rdp file
Tip Security window popped up? Click Connect Log in with your credentials
You are logging into your destination computerNote If remoting into a new, recently deployed device, you must log in using AzureAD\<netid>@usf.edu for your user name.
Once you have completed this process, you will have a window to your destination computer and may use it as if you were sitting in front of it. When you are finished you can simply log out of your remote computer and the window will close.
Mac
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Already have the Microsoft Remote Desktop app? Skip to Step 5 |
- Launch the App Store
- Search for the Microsoft Remote Desktop
- Click on Microsoft Remote Desktop
- Enter your credentials for your Apple account
Launch Microsoft Remote DesktopAnchor Step5 Step5 - Click on New in the upper left
- Choose Add gateway from the Gateway drop down menu (pictured below)
- Click on the Plus sign to add a gateway:
- Fill out the following fields (Pictured below)
- Gateway Name = USF
Server = rdg.usf.edu
User name = Your USF email
- Password = Your NetID password
- Close the Preferences screen
- Choose USF from the Gateway drop down menu
- Enter your email address and password under Credentials
- Enter your computer name in the PC Name field
- Close out of the Edit Remote Desktops screen
- Click on USF under My Desktops (pictured below)
- Click on Continue
You will be connected
IPad
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Already have the Microsoft Remote Desktop app? Skip to Step 5 |
- Tap on the App Store
- Search Microsoft Remote Desktop
- Tap on Get
- Tap on Install
Open the Microsoft Remote Desktop appAnchor OpenApp OpenApp - Tap the Plus sign (pictured below)
- Tap Desktop
- Tap PC Name
- Enter your computer's name (pictured below)
- Tap Done
- Tap the panel on the Remote Desktop main menu
Enter the credential you use on your machine
Tip Tapping the controls at the top will allow you to zoom, switch between mouse pointer and touch functionality, bring up a keyboard, etc