The following instructions are how to reset a Windows desktop or laptop device back to the Out Of Box (OOB)/Factory Settings.
This process should be used in cases where a Windows installation has failed or is otherwise incomplete.
If the device in question has been used in any way, make sure to back up any necessary data before performing the following steps.
This process WILL erase all data on the device.
For assistance with performing a backup, please visit this Confluence support page: Backing up Data.