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Overview

The following is instructions on are how to reset your a Windows desktop or laptop Windows devices device back to the Out Of Box (OOB)/Factory Settings. 

This processes is needed in cases such as improper or incomplete setupprocess should be used in cases where a Windows installation has failed or is otherwise incomplete.

Warning
titleData Backup

If you have been using your device before having to perform thisthe device in question has been used in any way, make sure you backup to back up any data you will need. necessary data before performing the following steps.

This process WILL erase all data on the device. 

For assistance with performing a backup, please visit visit this Confluence support page: Backing up Data.



Excerpt
  1. Select the Windows Start icon located at the lower left of the toolbar.


  2. Type Reset this PC. Select Open.


  3. Select Get Started.


  4. Select Remove everything.

    Warning
    titleREMINDER

    This process WILL erase all data from the computer. If you have anything you want to backup and save, do it before proceedingany necessary or important files exist, stop now, cancel this process, and perform a backup.



  5. Select Cloud download.


  6. Select Next.


  7. Select Reset.
  8. A download will start. This can take a few moments depending on internet speeds.begin.


  9. Once the download is completedcomplete, a an automatic restart will occur.


  10. Once the process has been completed successfully, you will see the following image.  From this point, you can now perform the steps located on on one of the following Confluence pages: Setting Up Your New Desktop Computer or Setting Up Your New Laptop Computer (depending on which type of device you have).

    Note

    If you receive the following image, please contact the Service Desk for further assistance . This means that there could be an issue that might need to be addressed further:

    Image Removed
    You can

    (itchat.usf.edu or 813-974-HELP)

    Image Added
    It's best to have USF IT assist before using a device that fails to properly set up, but if you receive the above screen and must use this device before resolving the setup issue, please select Turn off your PC and restart it and .  Then turn the computer should go turn on on again.  You should be able to proceed and use the device as if the previous steps have not been done. This way you will be able to work without issues until the issue is resolved.






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