Dell

For Dell computers, the Shipped Date determines the 5-year limit for the device.  To find this information, you will need the Service Tag of the Dell device.

Use the appropriate link below to find your Dell Service Tag number.

Find the Service Tag of Your Dell Laptop
Find the Service Tag of Your Dell Tablet
Find the Service Tag of Your Dell Desktop or All-in-One
Find the Service Tag of Your Dell Docking Station

How to find the Ship Date

1. Recover the Service Tag number (above) and visit https://www.dell.com/support/contractservices/en-us
   
   
2. Enter the Service Tag and select Search.
   
   
   
3. Select Manage Services.
   
   
   
4. The Ship Date will be located at the top.
   

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Macintosh

For Macintosh computers, the 5-year limit is determined using the Purchase Date. To find this date, you will need to obtain the Serial Number of the Macintosh computer.

For instructions on how to find a Macintosh serial number, visit please visit: 

Find the serial number of your Apple product 

How to find the Purchase Date

1. Recover the Serial Number and visit Check your device's coverage
   
   
2. Enter the Serial Number and type the CAPTCHA characters requested, then click on Submit.
       
   
   
3. The Purchase Date will be listed under the Macintosh computers model name.
   

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Microsoft Surface

Microsoft Surface devices will require interaction with our staff to determine the age of the device, using the Warranty Start Date.  Please contact the USF IT Service Desk after acquiring your Surface device serial number.

For instructions on how to retrieve the serial number of a Microsoft device, please visit: 

Find the serial number on your Microsoft or Surface device