Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 23 Next »

This reference guide will help users who have been converted to the CISCO UNITY voice-mail system setup and use the features. Once you have access to the voice-mail system you will be able to access your messages through your phone, Outlook and/or the web using your USF Net ID to login.

STOP

You must be converted to the new CISCO voice-mail system by USF IT before you can setup and use these features.

 

Access Voicemail from your Phone

The first time you access the Cisco voicemail system you will be required to set it up. Follow these steps to set your voicemail.

  1. Dial 4-6000.
    Listen to the prompts
  2. Enter your default PIN.
  3. Press the # sign.

Access Voicemail from a Phone Outside of USF

  1. Dial 974-6000.
  2. Press *
  3. Enter your ID (your desk phone number - 813-xxx-xxxx)
  4. Press the # sign.
  5. Enter your PIN
  6. Press the # sign.

Mailbox Matrix

Setup Options

Greetings ...............................................1

Message Settings .................................. 2

Preferences ........................................... 3

Transfer Settings ................................... 4

Alternate Contact # (zero out) ............... 5

Help ....................................................... 0

Exit ......................................................... *

NOTE

YOU MUST FIRST LOG INTO YOUR VOICE-MAIL BOX BY PHONE.

 

 

MAIN MENU

Play new messages ...............................1

Send a message ................................... 2

Review old messages ........................... 3

Setup options ....................................... 4

Help ...................................................... 0

Exit ....................................................... ***

 

 

 

 

SHORTCUTS

Help .................................................. 0

Cancel/backup .................................. *

Skip/confirm ...................................... #

Change greeting settings ................. 4 1

Change PIN (password) .................... 4 3 1

Change your name ........................... 4 3 2

Get Voicemail via Cisco website

  1. Click https://cuc.itc.usf.edu/inbox/
  2. Login with you NetID and password
  3. Click Play icon on message in Inbox to play message. Chose fro m

Change Voicemail Pin 

  1. Click https://cuc.itc.usf.edu/inbox/
  2. Login with you NetID and password
  3. Click the Settings tab.  
  4. Click the Passwords drop-down menu. 
  5. Select Change PIN.

  6. Click Save. See Figure 1.

    Figure 1: Password Settings. 

     

  • No labels