This article contains information to guide you through resolving a 403 forbidden error message when accessing MyWeb. Ensure that your folders are in the correct location. If you still receive a 403 forbidden error, check your file permissions. The instructions below are specifically for Filezilla. If you are using any other FTP client, ensure that the permission mask is 755 for all folders, and 644 for any HTML/image files. You can typically access permissions by right-clicking the folder/file. The IT Help Desk will assist you with uploading files, but cannot assist you with coding.Overview
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