Overview

The following will guide you through adding a shared mailbox via the Outlook Web App.

Adding the account so that it stays in the same window as your primary account

1. Right-click your primary mailbox on the left, and select 
2. Select add shared folder.
3. Type the email address of the shared mailbox into the new dialog box, and select 
4. Select add.
   The account will display for you on the left-hand side of the page, below your primary account.

To add

Adding the account in a new window

1. Click on your name located on the Outlook Web navigation bar at the top, click on your name. 
   A list will appear.
2. Select Open another mailbox from the list.
3. Type the email address of the mailbox that you need to open.
   It will open in a new window for you.

Tip

Alternative

An alternative way to access shared email mailbox: Type the address below

but

and replace "MailBox@usf.edu" with the email address of the shared mailbox https://outlook.com/MailBox@usf.edu