If you have never used Thunderbird with your USF email address, please contact the USF IT Service Desk for approval from the Email team to use this application.

To set up a new account

1. The Mail Account Setup dialog box should open the first time you open Thunderbird.
   1. If it does not open:
      1. Locate the Menu button in the top right corner.
      2. Click Menu > Account Settings...
      3. On the Account Settings page, under Account Actions, click Add Mail Account.
         
         
2. In the Mail Account Setup dialog box, enter the following information:
   1. Your Name: enter the name you want on the "From" line in your outgoing messages
   2. Email Address: enter your @usf.edu email address
   3. Password: enter your @usf.edu email password
   4. Make sure the Remember password box is checked
      
      
      
      
3. Click Configure Manually
   
   
4. Enter the following information:
   1. Incoming server hostname: outlook.office365.com
   2. Outgoing server hostname: outlooksmtp.office365.com
   3. Username: enter your @usf.edu email address
   4. Change the Incoming Port field to 993 and the Outgoing Port field to 587.
   5. Change the Incoming SSL field to SSL/TLS and Outgoing SSL field STARTTLS.Image Removed
      
   Once this information is filled in, select Advanced Config and then click OK in the popup.
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   In the Authentication Method dropdown menu, select OAuth2.
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   Select the Outgoing Server (SMTP) section in the left bar, click on your email address and click Edit.
   In the Authentication Method dropdown menu, select OAuth2.
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5. Restart Thunderbird. Once it restarts, it should prompt you to log in and accept MFA unless you have already done so.

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If it is greyed out, click “re-test” first and confirm that all of the info is still correct. You should now be prompted in a new Microsoft style sign-in window for your login and MFA.