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Overview
This page contains information on how to call forward phones and also includes links to Avaya phone guides and templates.
Single Analog Phones
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Telecom - How to Call Forward and Avaya Phone Guides and Templates
Telecom - How to Call Forward and Avaya Phone Guides and TemplatesTelecom - How to Call Forward and Avaya Phone Guides and TemplatesTelecom - How to Call Forward and Avaya Phone Guides and Templates
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Single Analog Phones |
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AVAYA Models: 6210, 6219, & 6221Image AddedActivate Call Forwarding |
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- Dial *2 and the 5-digit forwarding extension
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- Listen for confirmation tone
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- Hang up.
Cancel Call Forwarding |
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- Dial #22.
- Listen for confirmation tone
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- Hang up.
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Digital Multi-Line Phones |
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AVAYA Models: 6408D+, 6416D+, & 6424D+Image AddedActivate Call Forwarding |
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- Dial *2 and the 5-digit forwarding extension
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- Listen for confirmation tone
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- Hang up.
Cancel Call Forwarding |
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- Dial #22.
- Listen for confirmation tone
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- Hang up.
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Voice Over IP Phones |
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AVAYA Models: 4602, 4610, 4620, & 4621Image AddedActivate Call Forwarding |
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- Dial *2 and the 5-digit forwarding extension
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- Listen for confirmation tone
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- Hang up.
Cancel Call Forwarding |
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- Dial #22.
- Listen for confirmation tone
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AVAYA 9601
Activate Call Forwarding: |
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- Use the right Navigation Arrow
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- and locate the Features menu.
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- Use the down Navigation Arrow
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- Press the OK button.
- Dial the 5-digit extension number where calls are being forwarded
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- Press Enter or OK.
- Wait for confirmation tone.
- Hang up.
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The CFwrd button will have a
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- Use the right Navigation Arrow
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- and locate the Features menu.
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- Use the down Navigation Arrow
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- and highlight the CFwrd feature.
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- Press the OK button.
- Wait for confirmation tone.
- Hang up.
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The CFwrd button will be unchecked.
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AVAYA 9608
Activate Call Forwarding: |
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- Use the Navigation Arrows
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- and locate the Call Forward feature.
- Press the button next to the Call Forward feature.
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- Enter the 5-digit extension number where calls are being forwarded.
You will hear a confirmation tone and the button next to the feature will be lit green.
Cancel Call Forwarding:- Press the button next to the Call Forward feature to turn off call forwarding and extinguish the green light.
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Activate Call Forwarding: |
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- Use the Navigation Arrows
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- and locate the CFwrd feature.
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- Press the OK button.
- Dial the 5-digit extension number where calls are being forwarded.
- Wait for confirmation tone.
- Hang up.
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The CFwrd button will light up.
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- Use the Navigation Arrows
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- and locate the CFwrd feature.
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AVAYA 9621G
Activate Call Forwarding:- Press the Forward button on your phone.
- Touch Call Forward.
- Dial the 5-digit extension number where your calls will be forwarded.
- Wait for confirmation tone.
- Hang up.
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The FORWARD button will light up.
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Cancel Call Forwarding:- Press the FORWARD button on your phone.
- Touch Call Forward.
- Hang up.
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The FORWARD button light will extinguish.
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AVAYA 9630
Activate Call Forwarding:- Press the Forward button to access the main Forwarding menu.
- Select the forwarding feature you want to activate.
- Press Select or OK to turn the call forwarding feature on.
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- Listen for the tone.
- Enter the 5-digit extension number where calls are being forwarded.
Cancel Call Forwarding: |
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- Press the Forward button to access the main Forwarding menu.
- Select the forwarding feature you want to deactivate.
- Press Select or OK
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- to turn off the call forwarding feature.
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AVAYA 9650
Activate Call Forwarding: |
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- Use the Navigation Arrows
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- to highlight the CFwrd feature.
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- Press the OK button.
- Dial the 5-digit extension number where calls are being forwarded.
- Wait for confirmation tone.
- Hang up.
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The CFwrd button will light up.
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- Use the Navigation Arrows
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- to highlight the CFwrd feature.
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