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 If you need help with ...Contact 

Students: 

Online, Face-to-Face, or Hybrid Course Assistance

View the Canvas Tutorials for Students support page to access handouts and resources for using Canvas and other educational technologies. 

If you have questions or need assistance

with Implementing the following in your online course please utilize the request form below to reach out to a member of the Educational Design and Technology team for assistance:
  • Blackboard Collaborate Ultra
  • Microsoft Teams
  • Audio Recording/Presentation Support
  • Canvas Support (Course Settings, Files, Face to Face Conversion)

Faculty Service Request Form: https://usf.az1.qualtrics.com/jfe/form/SV_8IjD3SQbmznYoXr

For Assistance in the following items please contact USF IT (right column information)

  • Microsoft Teams
  • Computer Lab
  • Listservs
  • Classrooms AV
  • Configuring your computer to connect wireless at the College of Nursing

USF IT

HOURS:  Mon-Fri 8-5

, please contact USF IT (see contact info to the right). Examples include:

  • Exams
  • Uploading assignments
  • Formatting documents
  • Viewing presentations
  • Canvas password issues

Having computer issues or need help resetting your password, connecting to wireless, etc.?

USF IT


HOURS:  

Mon. - Fri. 7am - 10pm

Sat. - Sun. 9am - 6pm

PHONE:  813-974-4357


Classroom AV Support:

  • Mon

-Thu, 7:30am-9:30pm
  • Fridays, 8am-4pm 

  • Phone: 813-974-4357

    • . - Fri. 9am - 5pm


    EMAIL: help@usf.edu

    Chat: ITChat.usf.edu

    LOCATION:  Help Desk at the WELL Lobby

    WEBSITE: 

    http

     https://www.usf.edu/it

    USF Microsoft Teams support page  Click Here

    Phone: 813-974-4357

    Email: help@usf.edu

    Canvas Portal Support (click Here)

     

    /get-help

    Faculty and Staff: 

    Online, Face-to-Face, or Hybrid Course Assistance

    View the following webpages to access handouts and resources for using Canvas and other educational technologies. 

    If you need assistance with educational technologies or teaching and learning pedagogy in your course, please access the Educational Design and Technology website, navigate to the Contact Us section, and submit a request for support. Examples include: 

    • Canvas support 
    • Microsoft Teams
    • Honorlock
    • Audio recording/presentation support
    • Teaching online
    • Best practices

    For assistance in the following items please contact USF IT.

    • Computer lab
    • Listservs
    • Classrooms AV
    • Configuring your computer to connect wireless at the College of Nursing

    Canvas Portal Support 

    • APA writing resources
    • Library
    • LinkedIn Learning
    • Netiquette
    • Turnitin
    • And other resources
    View the Website

    Microsoft Teams

    • Support and documentation 
    Accounts & Access
    • Apply for your USF NetID in order to access Canvas
    . click here
    • For
    Information
    • information on obtaining your USF ID card
    , click here

    Get Your Accounts and IDs

     Canvas assistance, including:
    • Exams
    • Uploading assignments
    • Formatting documents
    • Viewing presentations
    • Canvas Password issues

    USF Academic Computing

    HOURS:  Mon-Fri 7am-11pm

    PHONE:  813-974-1222

    EMAIL:  help@usf.edu

    WEBSITE:  http://usf.edu/it

    Weekends hours Canvas support:

    HOURS: 

    • Saturday 10am - 6pm
    • Sunday noon - 11pm

    PHONE:  813-974-1222 

    WEBSITE:  http://usf.edu/it

     Library Assistance
    Library Assistance 

    Shimberg Health Sciences Library


    PHONE:  813-974-2243

    WEBSITE:  http://library.hsc.usf.edu/



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