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USF Health IS

HOURS:  Mon-Fri 8-5

PHONE:  813-974-6288

EMAIL:  support@health.usf.edu

LOCATION:  Walk-up Window - FOB 2nd Floor

WEBSITE:  http://health.usf.edu/is/

 Accounts & Access
  • To request USF Health account, click here
  • Apply for your USF NetID in order to access Canvas. click here
  • For Information on obtaining your USF ID card, click here
  Canvas assistance, including
 If you need help with ...Contact 
  • USF Health email account
  • Computer Lab
  • Listservs
  • Classrooms AV
  • Configuring your computer to connect wirelessly at the College of Nursing
HOURS:  Mon-Fri 8-5

Students: 

Online, Face-to-Face, or Hybrid Course Assistance

View the Canvas Tutorials for Students support page to access handouts and resources for using Canvas and other educational technologies. 

If you have questions or need assistance, please contact USF IT (see contact info to the right). Examples include:

  • Exams
  • Uploading assignments
  • Formatting documents
  • Viewing presentations
  • Password issues
  • USF Academic Computing

    • Canvas password issues

    Having computer issues or need help resetting your password, connecting to wireless, etc.?

    USF IT


    HOURS:  

    Mon. - Fri. 7am - 10pm

    Sat. - Sun. 9am - 6pm

    PHONE:  813-974-

    1222

    4357


    Classroom AV Support:

    • Mon. - Fri. 9am - 5pm


    EMAIL:

     

    help@usf.edu

    WEBSITE:  http://WEBSITE:  http://

    Chat: ITChat.usf.edu

    /it

    After hours Canvas support:

    HOURS:  Sun-Thu until 11pm, Fri-Sat until 5pm

    PHONE:  813-974-1222 


    LOCATION:  Help Desk at the WELL Lobby

    WEBSITE:  https://www.usf.edu/it/get-help

    Faculty and Staff: 

    Library Assistance

    Shimberg Health Sciences Library

    PHONE:  813-974-2243

    WEBSITE:  http://library.hsc.usf.edu/

    Nursing Central Software

    The unique CON Nursing Central software bundle is required for our BSN program & suggested for the graduate program.

    Nursing Central Software: https://usm.channelonline.com/bellind/usfstore/Products/index.co?id=C000001728D000002616

    For Nursing Central on the Web, here is the link http://www.unboundmedicine.com/nursingcentral

    Purchase online or from the USF Computer Store in the Marshall Student Center

    The unique USF CON Nursing Central software bundle has more software included and is only available at the USF Computer Store. The unique CON Nursing Central software will need to be loaded on an Android, Apple or Blackberry operating Smart Phone.

    Nursing Central Support

    Unbound Medicine Support -

    HOURS:  Mon-Fri 9-5 EST

    PHONE:  610-627-9090, option 1

    EMAIL:  support@unboundmedicine.com

    Nursing Central on the Web >  click here  

    Training Resources > click here 

    CON Support for Nursing Central 

    Joan Perl  

    PHONE: 727-804-3232, Room 1058 EMAIL:  jperl@health.usf.edu 

    Online, Face-to-Face, or Hybrid Course Assistance

    View the following webpages to access handouts and resources for using Canvas and other educational technologies. 

    If you need assistance with educational technologies or teaching and learning pedagogy in your course, please access the Educational Design and Technology website, navigate to the Contact Us section, and submit a request for support. Examples include: 

    • Canvas support 
    • Microsoft Teams
    • Honorlock
    • Audio recording/presentation support
    • Teaching online
    • Best practices

    For assistance in the following items please contact USF IT.

    • Computer lab
    • Listservs
    • Classrooms AV
    • Configuring your computer to connect wireless at the College of Nursing

    Canvas Portal Support 

    • APA writing resources
    • Library
    • LinkedIn Learning
    • Netiquette
    • Turnitin
    • And other resources
    View the Website

    Microsoft Teams

    • Support and documentation 
    Accounts & Access
    • Apply for your USF NetID in order to access Canvas
    • For information on obtaining your USF ID card
    Library Assistance 

    Shimberg Health Sciences Library


    PHONE:  813-974-2243

    WEBSITE:  http://library.hsc.usf.edu/



    Guides & Resources
    Support Home
    Guides for Students
    Canvas Tutorials
    Guides for Faculty

    Canvas Tutorials