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Overview
The following will guide you through adding a shared mailbox via the Outlook Web App
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and the Desktop Application.
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Adding the account so that it stays in the same window as your primary account
Adding the account in a new window
Adding an account with send as abilities
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Note |
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This only works with the included email app, and is not guaranteed to work on all devices. |
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Select your device’s native mail app.
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This is usually called just “Mail” or “Email.” Do NOT choose Exchange ActiveSync. |
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- Email address – The shared mailbox’s email (e.g., sharedmailbox@usf.edu)
- Password – Your personal email password
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- Type of account/Protocol – IMAP
- Username – yourNetID@usf.edu/the shared mailbox’s name (e.g., rockybull@usf.edu/sharedrocky)
- Email address – If it doesn’t carry over from the previous screen, re-enter the shared mailbox’s email (e.g., sharedrocky@usf.edu)
- Password – If it doesn’t carry over from the previous screen, re-enter your personal email password
- IMAP Server – outlook.office365.com
- Security Type – SSL
- Port – Leave as is
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- Username – yourNetID@usf.edu
- Password – If it doesn’t carry over from the previous screen, re-enter your personal email password
- SMTP Server – smtp.office365.com
- Security Type – TLS/TLS (accept all certificates)
- Server Port – Leave as is
- Checkbox to require login – Make sure it is checked
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