If you have never used Thunderbird with your USF email address, please contact the USF IT Service Desk for approval from the Email team to use this application.

To set up a new account

1. The Mail Account Setup dialog box should open the first time you open Thunderbird.
   1. If it does not open:
      1. Locate the Menu button in the top right corner.
      2. Click Menu > Account Settings...
      3. On the Account Settings page, under Account Actions, click Add Mail Account.
         
         
2. In the Mail Account Setup dialog box, enter the following information:
   1. Your Name: enter the name you want on the "From" line in your outgoing messages
   2. Email Address: enter your @usf.edu email address
   3. Password: enter your @usf.edu email password
   4. Make sure the Remember password box is checked
      
      
      
      
3. Click Configure Manually
   
   
4. Enter the following information:
   1. Incoming server hostname: outlook.office365.com
   2. Outgoing server hostname: outlooksmtp.office365.com
   3. Username: enter your @usf.edu email address
   4. Change the Incoming Port field to 993 and the Outgoing Port field to 587.
   5. Change the Incoming SSL field to SSL/TLS and Outgoing SSL field STARTTLS.
   6. Authentication: Select Oauth2.0 for both Incoming and Outgoing
      
      
      
   Once this information is filled in, select Advanced Config and then click OK in the popup.
   Image Removed
   In the Authentication Method dropdown menu, select OAuth2.
   Image Removed
   Select the Outgoing Server (SMTP) section in the left bar, click on your email address and click Edit.
   In the Authentication Method dropdown menu, select OAuth2.
   Image Removed
   
5. Restart Thunderbird. Once it restarts, it should prompt you to log in and accept MFA unless you have already done so.

Back to top

If it is greyed out, click “re-test” first and confirm that all of the info is still correct.