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If you need help with ... | Contact |
Students: Online, Face-to-Face, or Hybrid Course Assistance View the Canvas Tutorials for Students support page to access handouts and resources for using Canvas and other educational technologies. If you have questions or need assistance |
the request form below to reach out to a member of the Educational Design and Technology
team for assistance:
- Blackboard Collaborate Ultra
- Microsoft Teams
- Audio Recording/Presentation Support
- Canvas Support (Course Settings, Files, Face to Face Conversion)
Faculty Service Request Form: https://usf.az1.qualtrics.com/jfe/form/SV_dmzJ0zUP1i9Iyrz
For Assistance in the following items please contact USF IT (right column information)
USF IT
HOURS: Mon-Fri 8-5, please contact USF IT (see contact info to the right). Examples include:
Having computer issues or need help resetting your password, connecting to wireless, etc.?
| USF IT HOURS: Mon. - Fri. 7am - 10pm Sat. - Sun. 9am - 6pm PHONE: 813-974-4357 Classroom AV Support:
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Fridays, 8am-4pm
EMAIL: help@usf.edu Chat: ITChat.usf.edu LOCATION: Help Desk at the WELL Lobby WEBSITE: |
USF Microsoft Teams support page Click Here
- Download MS Teams Click Here
- How to schedule a meeting with Microsoft Teams Click Here
- How to Record your Microsoft Teams Meetings Click Here
- How to make a MS Teams test call Click Here
- Other Microsoft Teams Video Tutorials Click Here
Phone: 813-974-4357
Email: help@usf.edu
Faculty and Staff: Online, Face-to-Face, or Hybrid Course Assistance View the following webpages to access handouts and resources for using Canvas and other educational technologies. If you need assistance with educational technologies or teaching and learning pedagogy in your course, please access the Educational Design and Technology website, navigate to the Contact Us section, and submit a request for support. Examples include:
For assistance in the following items please contact USF IT.
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Canvas Portal Support
| View the Website |
Microsoft Teams
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Accounts & Access
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Get Your Accounts and IDs
- Exams
- Uploading assignments
- Formatting documents
- Viewing presentations
- Canvas Password issues
USF Academic Computing
HOURS: Mon-Fri 7am-11pm
PHONE: 813-974-1222
EMAIL: help@usf.edu
WEBSITE: http://usf.edu/it
Weekends hours Canvas support:
HOURS:
- Saturday 10am - 6pm
- Sunday noon - 11pm
PHONE: 813-974-1222
WEBSITE: http://usf.edu/it
Library AssistanceLibrary Assistance | Shimberg Health Sciences Library PHONE: 813-974-2243 WEBSITE: http://library.hsc.usf.edu/ |
Guides & Resources |
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> Support Home |
Guides for Students |
> Canvas Tutorials |
Guides for Faculty |