If the login address is the address of the shared mailbox, you will just need to click on replace it with your own. If it’s greyed out and you instead see "sign in with another account", click that and log in as yourself there. You may be prompted several times with the same credential prompt. Just click enter - it may ask up to 12 times.If your credential window does not appear similar to the one pictured, make sure you're entering the address correctly. If it's still not working, please visit remote support for further assistance |