Mailbox Matrix
| Setup Options | MAIN MENU | SHORTCUTS |
|---|---|---|
Greetings ...............................................1 Message Settings .................................. 2 Preferences ........................................... 3 Transfer Settings ................................... 4 Alternate Contact # (zero out) ............... 5 Help ....................................................... 0 Exit ......................................................... * | Play new messages ...............................1 Send a message ................................... 2 Review old messages ........................... 3 Setup options ....................................... 4 Help ...................................................... 0 Exit ....................................................... *** | Help .................................................. 0 Cancel/backup .................................. * Skip/confirm ...................................... # Change greeting settings ................. 4 1 Change PIN (password) .................... 4 3 1 Change your name ........................... 4 3 2 |
NOTE
Get Voicemail via Cisco website
- Click https://cuc.itc.usf.edu/inbox/
- Login with you NetID and password
- Click Play icon on message in Inbox to play message. Chose fro m
Change Voicemail Pin
- Click https://cuc.itc.usf.edu/inbox/
- Login with you NetID and password
- Click the Settings tab.
- Click the Passwords drop-down menu.
- Select Change PIN.
Click Save. See Figure 1.
Figure 1: Password Settings.
Setting up Call Forwarding
Cisco uses call transfer rules to forward particular calls to you according to caller identity, time of day, and your meeting schedule, or to transfer calls to voicemail or to another phone number. Below are steps to set up your call forwarding.
a. Set up Destinations
- Click https://cuc.itc.usf.edu/ciscopca/
You can also access from this from your Cisco Inbox by clicking the Routing Rules tab. - Enter your NetID and password
- Click Sign In
- Select Personal Call Transfer Rules
- Click Destinations
- Click View Destination
- Click New Destination
The Create Destination page will open. - Enter a name for the phone number being transferred to in the "Name" field
- Enter 9, the area code and the phone number in the "Phone Number or URI" field.
- Enter the number of rings you want the system to wait before transferring the call in the "Rings to Wait" field. The default value is four rings.
Step 6 If you have set this destination to forward calls to Connection, check the Loop Detection Enabled check box.
If you create a rule that transfers calls from Connection to a phone destination, you may inadvertently create a call-looping situation in which Connection forwards calls to your phone, and your phone consequently forwards the call back to Connection, and callers may never be able to reach you. Selecting this setting when you configure this type of destination to forward calls to Connection can help eliminate call-looping problems.
Step 7 Select Save.
, in the Name field, enter a name for the destination.
Step 4 In the Phone Number field, enter a phone number for the destination.
Use digits 0 through 9. Do not use spaces or parentheses between digits. For long-distance numbers, also include 1 and the area code.