Mailbox Matrix
Setup Options | MAIN MENU | SHORTCUTS |
---|---|---|
Greetings ...............................................1 Message Settings .................................. 2 Preferences ........................................... 3 Transfer Settings ................................... 4 Alternate Contact # (zero out) ............... 5 Help ....................................................... 0 Exit ......................................................... * | Play new messages ...............................1 Send a message ................................... 2 Review old messages ........................... 3 Setup options ....................................... 4 Help ...................................................... 0 Exit ....................................................... *** | Help .................................................. 0 Cancel/backup .................................. * Skip/confirm ...................................... # Change greeting settings ................. 4 1 Change PIN (password) .................... 4 3 1 Change your name ........................... 4 3 2 |
NOTE
Get Voicemail via Cisco website
- Click https://vmail.usf.edu
- Login with you NetID and password.
This will open the your Cisco Inbox. - Click the Play icon on message in Inbox to play message.
Return to the top of the page.
Change Voicemail Pin
- Click https://vmail.usf.edu
- Login with you NetID and password.
This will open the your Cisco Inbox. - Click the Settings tab
- Click the Passwords drop-down menu
- Select Change PIN.
- Enter your your new pin in the "New PIN" field
- Confirm your new pin in the "Confirm New PIN" field
Click Save.
Setting up Call Forwarding
Cisco uses call transfer (forwarding) rules based on caller identity, time of day, and your meeting schedule to forward particular calls to you, voicemail, or another phone number. Below are steps to set up your call forwarding.
a. Set up Personal Call Transfer Rules
- Click https://vmail.usf.edu
- Login with you NetID and password
This will open the your Cisco Inbox. - Click Settings
This will open the Messaging Assistant web tool. - Click Preferences
- Click Transfer and Screening
- Check the box next to Alternate
- Click Save
- Click Alternate
- Select "Apply personal Call Transfer Rules"
- Chose from the following in the "Status" Section
- Enable with no End Date and time
- Enable until, then enter the Date and Time.
- Click Save
Return to the top of the page.
b. Set up Destinations
- Navigate to your Cisco Inbox.
- Click https://vmail.usf.edu
- Login with you NetID and password
- Click the Routing Rules tab
This will open the Personal Call Transfer web tool. - Click Destinations
- Click View Destinations
- Click New Destination
The Create Destination page will open. - Enter a name for the phone number calls will be transferred to in the "Name" field
- Enter 9, the area code and the phone number in the "Phone Number or URI" field.
- Enter the number of rings you want the system to wait before transferring the call in the "Rings to Wait" field. The default value is four rings.
- Click Save
Return to the top of the page.
b. Create Rule Sets
Click Rules
Click View Call Transfer Rule Sets
Click New Rule
Enter a name for the new rule set in the "Name" field
Choose a name that applies to the situation and is easy to remember. (For example, a rule set named “Workweek” might be active Monday through Friday, while a rule set called “Vacation” might be active during the calendar dates of that vacation).Click Save
- Click Add Rule
Complete the required fields
- Click Update Preview to display a text version of the rule so you can confirm that it is correct before you add it to the rule set
- Click Save
Return to the top of the page.
c. Enable Rule Set
- Click Rules
- Click Enable Rule Sets
- Chose from the following options: