Technical and Online Support

Online Course Assistance

If you need assistance with Implementing the following in your online course please utilize the request form below to reach out to a member of the Educational Design and Technology team for assistance:

• Blackboard Collaborate Ultra
• Microsoft Teams
• Audio Recording/Presentation Support
• Canvas Support (Course Settings, Files, Face to Face Conversion)

Faculty Service Request Form: https://usf.az1.qualtrics.com/jfe/form/SV_8IjD3SQbmznYoXr

For Assistance in the following items please contact USF IT (right column information)

• Microsoft Teams
• Computer Lab
• Listservs
• Classrooms AV
• Configuring your computer to connect wireless at the College of Nursing

USF IT

_HOURS:  Mon-Fri 9am-5pm

_PHONE:  813-974-4357

Classroom AV Support:

• Mon-Fri, 9am-5pm
  

• Phone: 813-974-4357
  

_EMAIL: help@usf.edu

Chat: ITChat.usf.edu

_LOCATION:  Help Desk at the WELL Lobby

_WEBSITE:  http://usf.edu/it

USF Microsoft Teams support page USF IT Website

EDT has moved all Teams trainings to the Microsoft Teams Resources for Faculty webpage. 

Phone: 813-974-4357

Email: help@usf.edu

Canvas Portal Support (click Here)

• Exams
• Uploading assignments
• Formatting documents
• Viewing presentations
• Canvas Password issues

USF Academic Computing

_HOURS:  Mon-Fri 9am-5pm

_PHONE:  813-974-1222

_EMAIL:  help@usf.edu

_WEBSITE:  http://usf.edu/it