Overview
Here is a list of resources you can access to help resolve issues you may encounter in the event of computer problems, Epic, and other applications related to USFTGP.
For Epic and other application support: For non-urgent needs, submit a Self-Service ticket through https://helpdesk.tgh.org For help with issues relating to USF NetID Passwords, USF Teams, USF Email, Box, or other University resource related issues contact USF Service Desk: To review online eLearning Modules for Epic (USF), visit the MindLab website: For help with computer-related issues at TGH & USFTGP sites, i.e. Passwords, Epic, Epic Training, etc. When rounding at a USFTGP Clinic, select the correct job role by clicking on the magnifying glass. If you do not select the correct job role, you will not be able to chart. Logging off the Epic application is extremely important. Please be sure you click on Log Out whenever you are no longer using the Epic application. This can cause issues if you do not properly log off. TGH Resource:
Reminder:
If you are unable to select your USF Resident job role, call TGH IT Help Desk: 813-844-7490