Overview
The following will guide you through adding a shared mailbox via the Outlook Web App.
Adding the account so that it stays in the same window as your primary account
- Right-click your primary mailbox on the left
- Select add shared folder.
- Type the email address of the shared mailbox into the new dialog box
- Select add.
The account will display for you on the left-hand side of the page, below your primary account.
Adding the account in a new window
- Click on your name located on the Outlook Web navigation bar at the top.
A list will appear. - Select Open another mailbox from the list.
- Type the email address of the mailbox that you need to open.
It will open in a new window for you.
An alternative way to access shared email mailbox:
Type the address below and replace "MailBox@usf.edu" with the email address of the shared mailbox